Quote Originally Posted by Dan Druff View Post

You post a price? You honor it.
It's not always that simple...(1)in the law, a posted price is not an offer, rather it is an invitation to the buyer to make an offer, so there is no legal obligation to sell at the posted price (although a customer relations obligation yes) (2) price tags (if applied to products) often come off and then the product is put back in the wrong place by a browsing customer and often under a sign with a difference price, thus misleading subsequent customers (3) with computerized cash registers, bar code scanning and software controls, the cashier usually is limited as to how much price adjustment he can give you, for example $10 max per sale.

the thing to do was calmly acknowledge that you believe the cashier was following the rules as he understood them but request the store manager come to the register....do not escalate or make your interaction a ego-clash...and what you call smirking I would call uncomfortable embarrassment for the situation the cashier was in...he smiled and giggled rather than glaring and growling at you...