JEW Make the Call -- Shitty Target Cashier Edition

[hesterandeldridge]

Let's look at the overall results here, in this actual story.

Nobody got fired. However, let's look at what did change:

- Power tripping asshole employee who thought he was king of the evening shift put in his place, and told he'll be fired if he abuses customers again - NET POSITIVE FOR ALL CUSTOMERS

- Manager communicated to employees that they always need to give out a way to contact him, if a customer requests it - NET POSITIVE FOR ALL CUSTOMERS

- Policy of snap-fixing annoying "Circle" discount errors reiterated to all cashiers - NET POSITIVE FOR ALL CUSTOMERS

- Target likely to have fewer disgruntled customers, as a result of the above - NET POSITIVE FOR TARGET AND ALL CUSTOMERS

- Druff gets the 50 dolla back - NET POSITIVE FOR DRUFF


Everyone won in this situation, except for the asshole employee trying to fuck with a customer, and even he didn't get fired.


I am the Patron Saint of Target.

you could have possibly got him fired , not that you care one bit about that.

a similar situation happened to me , and you know what happened , after 7 minutes of the password not resetting, i got the discount .

and you never answered the question. how long did the password reset email get sent after you requested it.

[Dan Druff]

you could have possibly got him fired , not that you care one bit about that.

I can't "get anyone fired".

I have no power at Target. Management fires him if they see fit. I report the true and correct version of events, and management decides what to do.

You are correct, though, that I don't care one bit if an employee who fucks with me via their workplace gets fired. They deserve it.



I am still confused as to why you believe it is unfortunate if an employee like this gets fired. Do you not understand that a more deserving (and probably more financially needy) person will get the job in his place?

[hesterandeldridge]

you could have possibly got him fired , not that you care one bit about that.

I can't "get anyone fired".

I have no power at Target. Management fires him if they see fit. I report the true and correct version of events, and management decides what to do.

You are correct, though, that I don't care one bit if an employee who fucks with me via their workplace gets fired. They deserve it.



I am still confused as to why you believe it is unfortunate if an employee like this gets fired. Do you not understand that a more deserving (and probably more financially needy) person will get the job in his place?

you reporting him could get him fired , and lol at you assuming his financial situation is better than the next person coming along.

again, he was probably rude but maybe because you did not listen to his first request. i assure you that after 5 minutes or so of you not getting the password reset email you would have gotten the discount.

good for you , you got an additional 50 for pointing this out to management

[Dan Druff]

I can't "get anyone fired".

I have no power at Target. Management fires him if they see fit. I report the true and correct version of events, and management decides what to do.

You are correct, though, that I don't care one bit if an employee who fucks with me via their workplace gets fired. They deserve it.



I am still confused as to why you believe it is unfortunate if an employee like this gets fired. Do you not understand that a more deserving (and probably more financially needy) person will get the job in his place?

you reporting him could get him fired , and lol at you assuming his financial situation is better than the next person coming along.

again, he was probably rude but maybe because you did not listen to his first request. i assure you that after 5 minutes or so of you not getting the password reset email you would have gotten the discount.

good for you , you got an additional 50 for pointing this out to management

I turned down the 50 twice. The manager kept insisting I take it, out of appreciation for bringing this to his attention, plus all the bullshit I went through.

The password is not necessary for anything unless you need it to pay through the app. The manager even remarked to me, "I don't even know my own password for the barcode!" It was perfectly fine that I didn't have it. You don't need it. Not my problem if this cashier didn't know his own job and became obsessed with forcing me to do useless shit for his own satisfaction of being the one in charge.

I don't think you understand the concept of customer service. Your job is not your playground to fuck with customers you dislike, nor is it a place where you punish customers for things like forgetting passwords, nor is it a place where you make up your own behavioral rules.

Customer service revolves around making the customer satisfied to the level the company wants. Your ego needs to be checked at home.

I am not going to let a shit employee waste 15, 10, or even 5 minutes of my time because he's a stubborn asshole. Target policy indicated that he should just fix the Circle error, and he chose to break that policy because he was on a power trip, and then engaged in a string of about 10 different violations of policy after that.

Do stupid and malicious shit at work, win stupid prizes.