Quote Originally Posted by hongkonger View Post
Absolutely unacceptable behaviour out of United, which is by far the shittiest major airline. But the dumbest thing about the story is that someone paid 140,000 miles for a first class ticket from Houston to Washington.
and when you use miles, they treat you like crap. you can see an agents face scrunch up when you check in or have to deal with anything, "ohhh you are on an award ticket" and worse service follows.

still 140,000 miles. good lord you can go business class to europe or asia for that.