So here is another example of why Instacart sucks. Kinda minor, but it really speaks volumes about the way they conduct business.
As I mentioned already, I was only using them for Costco, yet I found that Costco uses them to delivery anyway, and doesn't mark up the prices as much as Instacart does. So Instacart through Costco is cheaper than Instacart itself, AND it doesn't require a monthly subscription to get free delivery. That by itself is already shitty.
Anyway, knowing this was the case, I attempted to cancel my auto-renewing subscription last week. It said, "Wait! You have 10 days left on your subscription! Are you sure you want to cancel now?"
Just in case I needed it for something else, I figured I might as well not cancel yet and throw away 10 days I paid for. So I said no.
Fast forward to today. There's only 2 days left, so I cancelled.
Same message came up, "Wait! You have 2 days left. Are you sure you really want to cancel now?"
I said yes, knowing I wouldn't be using it in the next 2 days, so I had no issue throwing those days away.
Once cancelled, it said, "Okay, your auto-billing has been turned off, and your subscription will expire in 2 days."
So wait a minute... here they were trying to trick me into thinking that I'd lose the remaining days I paid for if I cancelled the auto-billing, and then once I actually turn it off, it turns out they do NOT cancel my remaining days? So that entire message was a trick to prevent people from cancelling, hoping they forget when he deadline comes?
Dirty.
Seriously fuck them.