I hope your persistence Pays off and maybe I might suggest lightly, You contact correctly the Host first and ask him if he can expedite the refund you have a Poker radio show that would speak Favorably of their Network, they are Aware of the show and the man behind the scenes..
When you are successful with that Pitch you perhaps DONATE some Jew Gold to The Poker Fraud alert Poker free roll.yes?.
You tell Cloudbet host PFA show has thousands of listeners worldwide form a WSOP Bracelet Winner bro...
Be humble and polite and affable and self depreciating etc etc..gd luck..I saved about 7500..whew....Ty man.

O yea ask Todd,dandruff first prob.