I have been banned or excluded on 888 Poker for a year now because i reported death threats. At first they told me it was for 6 months because they thought i needed a break.
They allowed the violent person to keep playing. After the 6 months was up i contacted them again and they pretty much told me they were busy and to wait another 3 months (even though they were still in operation taking email queries about deposits In the same way i sent my query in about the violent death threats made to me and my suspension for just reporting them.) Now they are saying i have a permanent self exclusion even though there was never any self exclusion on my part to begin with.