Quote Originally Posted by Steve-O View Post
Quote Originally Posted by Deal View Post

At this time G9OLT has yet to say anything but meaningless double speak on topics he doesn't know the answers to and he is total silence on straight forward questions about things that show that Lock is Shady.

The least he could do is concede that they are making a huge mess out of whatever problems they are having and they have done a piss poor job of communicating whatever it is these problems are and are instead making stuff up to hide whatever it is that is going on.

This cannot be explained away by simple incompetence. Everything Lock is doing is explainable by the assumption that they don't have access to the player money.
I asked him straight out if there was a playthrough requirement and he said yes. My understanding is that the people accused of abusing the P2P transfers cannot cash out (ever) but everyone else can so long as they reach the playthrough requirement --a requirement that they do not state publicly (which is an issue I had with FTP pre-Black Friday, they used to send me the same message that transferred funds are to be played with, and support wouldn't even acknowledge there was a playthrough even though I knew it existed). I think it's just a matter of poor communication (typical) so people were left to decipher it however they want to. So, if there is a playthrough, then there wording is precisely the same as PokerStars --whether they are abiding by it is a different matter entirely.

So my verdict is: yes there is playthrough for legitimate transfers but Lock Poker cannot even communicate this properly. NOW, I have no idea if they are being honorable with it, but the T&C is that there is a playthrough requirement before cashing out.
People have asked repeatedly about the playthrough and transfer/cashout policy, and nobody gets any clear answers.

The only "clear" answers come from support, who state that transferred funds can never be cashed out.

It's not like this was just posted today and Lock management hasn't had a chance to clear up confusion with their few customer service reps.

This has been going on for 3 weeks, and has been one of the major points that has been rapidly eroding everyone's opinion of Lock.

Do you really believe it's possible at this point that it's an unintentional miscommunication, given the 3 weeks of intense fallout over the matter? Four pros quit over this, and it's just miscommunication?

Come on, Steve. You're smarter than that.