Originally Posted by
Dan Druff
Very odd situation with my refrigerator.
Office of the President for refrigerator flat out ignored me for weeks.
They received my request quickly, then just didn't answer. Every time I called to check on it, I was told it was "being processed" and "we appreciate your patience".
Mind you, this was just a simple yes/no decision -- yes, they'd re-fix my fridge even though it was 114 days since last repair instead of 90, or they wouldn't. There wasn't anything complex to do or decide. They could have decided this in 5 minutes or less. There was nothing to "process".
I called and called, same bullshit over and over. Just told to keep waiting. Reminds me of the fucking Founders Card.
I then tried the X account. They seemed helpful at first, but came back with something like, "Okay, we've emailed that office, please be patient and give it time for a response." So that was useless.
I finally went back to the store where I bought the fridge and asked them to put me in contact with the rep for the manufacturer, as this is a last resort thing you can do in a situation like this. That was in the process of happening, and suddenly I heard from the company. They quickly "apologized" for not getting back to me (via text) and then set up a repair appointment.
My "new" compressor in January, supposed to last until 2035, went 3.5 months before croaking.
Anyway it's working again.
Modern appliances = joke
The shitty old early 2000s fridge in the garage still chugging along.
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