Today I got a call from a spoofed phone number, from a guy claiming he worked for "Dealer Services".

It was not a foreign based call. The caller was American.

He started off with a prepared script telling me that their "records show" my BMW warranty is about to expire, and was trying to sell me an extended one. I actually own two BMWs, one of which will have an expired warranty in about 5 months, and one of which had its warranty expire over a year ago.

I didn't bother asking which one he was calling about. Clearly some list of BMW owners must have been stolen from somewhere, because he knew I owned one.

I interrupted his sales spiel immediately and asked, "What is Dealer Services?"

I knew it was a scam call from jump street, but I was curious to hear the guy's bullshit answers.

He paused, then decided to ignore me and continued reading the script.

I didn't let him off the hook.

"What is Dealer Services?", I asked again.

Once again, he paused, then continued with the script.

I repeated louder, "Hey, I need to know... what is Dealer Services?"

I said it one more time, and he finally stopped reading.

"What?", he responded.

"I need you to tell me what Dealer Services is," I replied.

"Uhh... it's the name of my company. We provide the most extended warranties in the country and work with almost every auto manufacturer," was his bullshit response.

"So if I check with BMW if they work with Dealer Services to sell warranties, they'll say yes?"

He decided to ignore that and started reading from the script again.

I repeated the question, this time louder.

He grumbled and hung up on me.

I know this scam has been going on for a long time. In fact, another Dealer Services company saw its founder sentenced to 8 years in prison back in 2012.


But this company is currently active, and apparently most of their spoofed caller IDs come from California numbers, including the one calling me.

Here's the BBB page about it: https://www.bbb.org/new-jersey/busin...st-nj-11001474 (I know the BBB itself sucks, but the customer comments section is interesting)

Anyone else gotten this call?