The part everyone ITT is missing is that the guy got back on the plane and went about his merry way after deleting the tweet. He wasnt detained, nothing. He didnt miss his flight. So what is the dollar sum he should expect for this harrassment? And again everyone is assuming the guy was a peach which i find very hard to believe.
And Druff I think your SW bias is showing up hard here. All airlines do have problems, just like any other business in which you have to service people as your primary revenue.
http://www.shortlist.com/shortlists/...culous-reasons 1/8 is SW so that kind of flies in the face of your "stats" that says only SW has problems with this type of issue