Newest Lock Poker scam: Big withdrawals canceled, support unresponsive

[Dan Druff]

There is a "new rep" on 2+2, but he hasn't been verified yet. He posts as "lockpokerofficial".

He registered from Portugal (LOL) and posted from Germany. He has just one post and has not responded to the now-7-page thread.

http://forumserver.twoplustwo.com/19...-team-1328546/

My name is Joseph and I have worked with Lock for several years. I work in the security and fraud side of things. Over the past few months it has become very clear that another voice is needed to support Shane as well as providing all of you with official statements from Lock. We wanted to address some of the issues that have been brought up recently as there seems to be a real mix of false statements, half-truths and legitimate player concerns.

One of the steps recently taken has been to crack down on accounts abusing the player transfers to bulk withdraw funds with absolutely no play on the accounts. Our security team is reviewing every case in detail to ensure that withdrawals of winnings by players are not affected. Lock has always had the policy in place to restrict withdrawals on transferred funds but this is now being enforced much more aggressively due to some severe player abuse.

There has also been some mis-information regarding Lock losing funds in Cypress accounts. This is completely fabricated and false. Lock has never held any accounts in Cypress banks.

Lock is dedicated to reducing cash-out times. We understand the importance of quick withdrawals and are focused on improving the experience of cashing out of your account.

Based on some of the recent findings and implementation of policies you will see things greatly improve over the next 3 weeks.

Joseph

The first LOL thing about this is the fact that this guy is repeating the exact same bullshit that Shane has recently written. So why even bother switching reps?

This was so ridiculous that I thought it had to be a gimmick account...

... until it was revealed that the account registered from Portugal and posted from Germany.

Guess where Shane is?

http://de.linkedin.com/in/shanegrahambridges
'
"Berlin area", Germany.

Initial research shows that no other Lock employees appear to be in Germany. This is not certain, as I don't have a complete list of Lock employees, but there are no employees at Lock to my knowledge in Germany but Shane.

Furthermore, someone on 2+2 found some spelling/grammatical similarities between "Joseph" and Shane:

Lock has never held any accounts in Cypress banks.

Lock has never banked in Cyprus and the collapse in Cypress was 2013 not 2012.

This is completely fabricated and false.

When I discovered that the story posted here that everyone was supporting was completely fabricated and pretty much the exact opposite of what really happened I thought it was important to share that information here.

I work in the security and fraud side of things.

And I of course brought up segregation and passed on everyones comments from here and she said from our side of things we are seeing great numbers on our KPIs.

So let's add this up:

Shane from Germany was the 2+2 rep for Lock Poker. Joseph from Germany is the new 2+2 rep for Lock Poker.

Shane misspells "Cyprus" as "Cypress", and uses somewhat unusual phrases such as "side of things" and "completely fabricated". Joseph misspells "Cyprus" as "Cypress", and uses somewhat unusual phrases such as "side of things" and "completely fabricated".

Shane is the only known Lock employee from Germany. Joseph is from Germany.

Joseph is providing the identical information about Lock that Shane did prior to "leaving".

You be the judge.