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Thread: Ultimate Poker's "draw for the button" policy is unfair and cheats players

  1. #1
    Owner Dan Druff's Avatar
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    Ultimate Poker's "draw for the button" policy is unfair and cheats players

    I found a major flaw in Ultimate Poker's "drawing cards to get the button" method. It's been mentioned on 2+2 already, but they're not doing anything about it.

    I sat alone waiting for a player tonight, and some douche sat with me, played a few hands, and sat out. He said "brb 5 min" and indeed returned.

    Then he did it again after about 8 more hands.

    Then he did it again after another few hands.

    Then he did it yet again.

    I finally realized that he was always sitting out and saying "brb" when it was my button, and then he'd get a 50% chance of getting the button back.

    He played a few hands in between so it wasn't as obvious, as I would have immediately detected it had he done it on consecutive hands.

    When I called him out on it, he ran away.

    They need to just do away with the "draw a card for the button" and simply give it to the guy sitting first. That's only fair, as the one starting the game should get the button, and it will remedy angle shooters like this guy taking advantage.

    In fact, this drawing-for-the-button policy is a complete joke, even if people aren't intentionally abusing it.

    Let me give an example:

    Let's say I have a sensitive bladder and need to pee fairly often -- about once per hour.

    Now let's say I am playing you in a 3 1/2 hour heads-up match.

    At the end of hour one, I sit out when it's your button (as most people do when sitting out of HU matches temporarily), say "brb bathroom", and indeed come back.

    When I come back, there is a 50% chance I will get the button a second time, so on average I will have 0.5 extra buttons.

    Now, at the end of hour two, I do the same -- sit out when it's your button. Again, when I come back, I will get the buttom 50% of the time, so now I will be averaging 1.0 extra buttons.

    Finally, at the end of hour three, I do the same. Now I'll be averaging 1.5 extra buttons.

    Then I quit after 3 1/2 hours, right after playing my own button.

    Could you really report me for button abuse?

    No. Because I otherwise played consistently for 3 1/2 hours, only sat out three times total, and there's no rule that I have to sit out on my own button.

    So even in a harmless-looking situation such as this, the guy sitting out 3 times in 3 1/2 hours will still average 1.5 extra buttons that he shouldn't get.

    I don't understand how a math guy like Terrence Chan can find this situation to be the slightest bit acceptable.

    Sometimes I wonder if Ultimate Poker really gives a shit about customer service or preventing cheating or angle-shooting. In some ways, they are starting to look almost as dirty/incompetent/apathetic as the foreign online card rooms.

  2. #2
    Serial Blogger BeerAndPoker's Avatar
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    They are very active on twitter so I'd say tweet them this or talk to the guy on 2+2. From what I've heard they have listened to players for the most part just most of the people in charge of this stuff need help in realizing how things are which is why they should have hired a few more people who have experience in working with online poker rooms or playing a whole lot online for years to see what works and what don't.

    That sure sounds shitty he's exploiting a flaw in the software that I'd make note of that player and if he ever plays you again and does this then he needs to be outted on 2+2 if he hasn't been already.

  3. #3
    Owner Dan Druff's Avatar
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    BUMP

    So after getting on their asses about this on 2+2 a few moths ago, a poster there made me feel like an asshole by pointing out that Ultimate Poker can't make software changes -- even small ones -- without a long regulatory approval process.

    So I realized perhaps they had already fixed this but couldn't put the fixed version online because of lack of regulatory approval.

    NOPE!

    The new Ultimate Poker software was released last week. and it's not only full of new, aggravating bugs, but this "button steal" issue has not been fixed!



    Can you believe this shit?

    This is such an easy fix, they had months to do it, and failed.

    Sure enough, some asshole sat heads up with me, got the button, played 1 hand, won, and left.

    He then did it to another player minutes later.

    This site is such a fail. I really hope it crashes and burns when wsop.com comes out.

  4. #4
    Serial Blogger BeerAndPoker's Avatar
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    Ultimate Poker has been a fail on so many levels. Their traffic has peaked off a couple months ago as well.

    It seems the bigger sites like Caesars want to hear all the negative feedback from UP by being patient not launching too soon so they don't bring the same fail Ultimate Poker has so far.

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