Originally Posted by
mp3downloader
Optimum Online aka Cablevision is a complete Joke! They do this deliberately because they have very limited competition and people dont read bills. Like you all, they played the same Fn game on us to. Cablevision nickles and dimes you for everything. Fees for the remote, the batteries, the cable box, and now they are charging you another fee whether you watch sports or not! The additional fee isnt for a sports channel the fee is for any channel that shows sports! My bill started going up every few months until it reached over $200 for crap service! 1/2 my bill was just for the TV service itself, I said enough of this crap and called them up and did the same old disconnect, she wanted to offer me a $10 discount so I said F you Bitxh and told them to disconnect my TV immediately. The next day, they tried to play some bullshit game with my cable internet access. I had $14.95 for Ultra 101, and my cable modem just rebooted by itself for no reason. A few minutes later I get an email saying that I had requested my Ultra 101 to be downgraded to Ultra 50. The piece of crap from the disconnect department deliberately did it so that when I called to get it back on, their new fee is now $55 for Ulta 101 plus $59.95 for the interest. I said Im not fucxen playing your games and decided to contact my lawyer.
She made a BS stink of how I was getting such a great deal on TV for watching TV shows that are back from the 80s and 90s, when I can netflix it for $7.99 a month. Then she tried to charge me another $10 because we werent on tripple play, they cable modem went up, the VOIP went up to nearly another $15, so I said the hell with it, she said she couldnt offer me the tripple play for $89.99.
So I just logged into my account and then saw a flashing screen for offering guess what, the tripple play package. I was also in my account, and the system already knew my account and details. So i signed up and have a tenetive appointment with these morons. I have an order printed out and stating they'd agreed to offer my the tripple play package directly from their own systems (and mysteroiusly those asshole nigxs from disconnect said they couldnt) they are nothing but a bunch of xxxx of shixt. So now I have 2 accounts one with tripple play and one with that $200 a month plus. So tomorrow they have 1 choice to take my special pricing from my existing account and apply it to the tripple play package (2nd modem $19.95, 101 $14.95) for 2 years or else Verizon is coming over this week to trip out the optimum bullshit. You can get Verizon for $150 includes everything including 2 modems with 150MB/sec each. So if optimum doesnt then verizon is going to replace them.
Optimum you should stop playing your bullshit games, if you wish to keep your long time customers, or else your going to loose good paying customers left and right. Offer it right there an now instead of playing your asshole games and saying 2 days later ok you can have it. Because you will lose alot of us on our block that have been with you for over a decade!