Rules from their website.
Bonus Rules
Deposit bonuses are optional and must be requested by the player when making a deposit. Please enter the “promocode” for the bonus you want to use when you are making your deposit. For example, use promocode CCBONUS to receive a 15% bonus on a credit card deposit, or promocode TXBONUS to receive a 25% bonus on a cash transfer. Your bonus request will be reviewed and, if your account is eligible for the bonus, it will be credited within 24 hours of making the deposit.
Other bonuses, such as casino and poker bonuses, are optional and must be requested by the player via email, using the email address you have registered to your BetOnline.ag account. Please email your account number, deposit amount, date and time of your deposit and the specific bonus you are requesting to freeplay@BetOnline.ag within 24 hours of making the deposit. Your bonus request will be reviewed and, if your account is eligible for the bonus, it will be credited within 24 hours of making the deposit.
Upon acceptance of a bonus, player is deemed to have read and agreed to all terms, rules and requirements listed on this page.
Player agrees not to request a withdrawal prior to meeting all stipulations, including rollover requirements.
Minimum rollover requirement is defined as [deposit + fees + bonus] multiplied by [required rollover].
The maximum bonus is $900.00. And a minimum deposit of $50.00, regardless of deposit method, is required to qualify for the bonus.
Other promotions are offered from time to time which require higher rollover requirements. These requirements must be adhered to prior to any withdrawal request.
Bonuses are non-transferable and have no cash value; a bonus only gains cash value after all stipulations, including rollover requirements, are met.
Re-Deposit Bonus Qualification:
Players Who Meet The Following Qualify for a Re-deposit Bonus (player must meet all requirements to qualify):
No existing bonus balance or pending freeplay in account;
Available balance (including pending wagers) is less than twice their average bet size over the last 90 days;
Player has not withdrawn more than half of their highest balance within the last 30 days;
Stipulations on Re-deposit Bonus:
If player has taken any withdrawal in the last 30 days, re-deposit bonus only applies to the amount exceeding the cumulative withdrawn amount during the last 30 days;
If any pattern of “recycling” or “churning” (defn. ‘money being withdrawn and redeposit in effort to accrue bonuses’) all bonuses and winnings from said bonuses will be removed from account without notice.
Bonuses are for recreational players. BetOnline reserve the right to deny and/or cancel bonuses and/or winnings from said bonuses if management determines a player to be non-recreational or part of a syndicate.
BetOnline reserves the right to take away any bonus at any time without explanation.
Players that accept a bonus and do not wager any portion of the bonus, may request a withdrawal and have the bonus removed from their account.
Prior to accepting any bonus, make sure you understand and agree to all policies. If you have any questions regarding our policies email Player Services department at cs@BetOnline.ag
Free Play Rules
Free Plays can only be wagered on:
FOOTBALL (NFL / NCAA / CFL / ARENA)
BASKETBALL (NBA / NCAA / WNBA)
MLB Major League Baseball
NHL
CRICKET
SOCCER
BOXING
UFC (MIXED MARTIAL ARTS)
TENNIS
Free Plays can be used only in the Sportsbook on straight bets, parlays and teasers (no round robins).
No point-buying is allowed.
Free Plays lose when a push or tie results.
Free plays do not expire.
Free plays can only be wagered online via the website or the mobile site. Free play wagers cannot be made through the call center.
All free plays are subject to a minimum 6x rollover requirement or greater based on the terms and conditions of the particular promotion, no exceptions.
It is only the amount that you win from the free play that gets added to your account balance.
The maximum winnings from any single wagered free play bonus is $5,000 or $5,000 cumulative from multiple free play bonus wagers from the same bonus.
NOTE: Unless otherwise specified by an Player Services Representative, when you receive a bonus for making a deposit you must roll over the amount you deposited (plus any fees that BetOnline may have covered), plus the Free Play bonus the specified amount of times. Wagers placed using Free Play do not qualify toward rollover calculation.
For example, if you deposit $1000 and your fees are $15, BetOnline will credit your account the full $1015 + $250 Free Play Deposit Bonus. So, if you have a ten-time rollover assigned for that deposit bonus, you must roll the entire amount (e.g. $1015 + free play) ten times. Thus, to receive a payout without forfeiting anything you won from your bonus, you must first cover the rollover amount (e.g. $1015 + Free Play times ten).
When calculating “rollover”, we use the lower of the risk/reward value as the effective value. For example, if you bet $500 on Team A to win $450, and you bet $400 on Team B to win $350, and you bet $250 on Team C to win $50, the total action applied toward fulfilling the rollover requirement would be $850 ($450 + $350 + $50).
Also, should you accept the Free Play and lose with it or choose not to use it, the Free Play Bonus will still be deducted at the time a payout is requested unless the rollover requirement is met.
There is no hold time or expiration for these bonuses and rollovers, so you may meet the requirements as quickly or as slowly as you wish. Sportsbook bonuses can be rolled over in the Sportsbook only; no play in the casino or in the race book will count towards rollover. The same goes toward Casino Bonuses, which must be rolled over in the Casino.