Originally Posted by
dirtyoldog
Hello i am new here I was refered to this site by a couple other sites. A couple months agomerge suspended all my accounts i had5 or6 all on different skins.They wont tell me why except for security reasons.I had a little bit of money i won on a few accounts and some tourny coupons not a whole lot but i would like to know why im suspended . It happened when feltstars closed i dont know if that had any effect i was on feltstars the night before and won a coupon for one dollar ten cents.I was told merge had a representative here who might be able to help me out.If so I would greatly appreciate it I enjoyed playing there.They have alot to offer and i hadsome good friends there . If i was doing something wrong it wont happen again if i know what i did.whatever the situation is i will correct it if i can.if anyone can help me i would greatly appreciate it thank you.hers what they sent me
Dear Michael,
Thank you for contacting us.
Unfortunately, your account has been disabled for security and verification purposes. We cannot disclose any details, other than this was a decision taken at Management level. Regrettably, we will be unable to enter into further correspondence pertaining to this matter.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK171160241305X; please quote this number in any further communication on this subject.
Kind regards,
Mike Brown --
CarbonPoker Support
CarbonPoker can now be found at CarbonPoker.ag
Dear Michael,
Our management team have reviewed your account and have deemed that it will remain inactive. If you open any new accounts they will also be closed.
As per our house rules, management reserves the right to revoke the agreement between the user and our site.
Management decision is final and no further correspondence will be entertained on this matter.
Please accept our apologies for any inconvenience this matter may have caused you. Your co-operation is greatly appreciated.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK171160241305X; please quote this number in any further communication on this subject.
Kind regards,
Fred Saunders
Merge Poker Network
Fraud and Security Department