I crossposted this from a thread I just made in the 2+2 Carbon forum
So I had some points kicking around in mid December and decided to order a camera and a lantern and tool kit for camping trips.
It was shipped rather quickly and Fedex was calling me for info on the model/make etc.. per FCC regulations.
I told Fedex there was no info on the camera in the store to fill out an FCC sheet. They told me they would contact the shipper as 99.9 % of items like this that get shipped from out of the country come with this info attatched. After multiple attempts to contact the shipper to get the required info they got no response and the items were sent back.
I get an email from the Carbon Store saying the items had been returned to them and they ask me if I want them reshipped. I say yes.
They reship the items and once again Fedex wants me to fill out some FCC form (which Carbon store should have already done). Here is the problem I don't have any of this information. The shipper should have all of this info and they should have shipped it with the camera or responded to my emails and taken care of this for me.
Fedex has tried contacting the shipper multiple times last week and I have sent the store multiple emails and the latest I have gotten 0 response when they told me they would get back to me in 24-48 hours.
Carbon/Merge has no problem raking up to 10k from me on some months and they take it instantly yet they can't figure out how to ship me a camera.
Grade A operation you got running there guys