This is funny 6 Chips dont even look tasty
This is funny 6 Chips dont even look tasty
Everything in Vegas is a complete rip off, shit hole city
It’s before your time but Vegas was legendary for $2 steak and lobster dinners, booze, crazy ass buffets and nearly free rooms. It was all a loss leader to get your ass in town and to the tables.
Atlantic City was like this initially too. Insane comps.
The mafia had a more appealing value proposition than corporate Vegas. Blind Steve Wynn can’t be entirely blamed. It was inevitable.
This trip report from a younger more objective visitor is informative. I suspect Vegas is much much different than my last visit even a few years ago prepandemic. Not in a good way.
The only thing that was a draw to me recently was the F1 race but the media reports cured me of that right quick.
If you like people, mayhem and action (wife does) the week PRIOR to the Super Bowl would be a unique hot take. Then get your ass out before the weekend.
Best era in Vegas- 90s.
"Birds born in a cage think flying is an illness." - Alejandro Jodorowsky
"America is not so much a nightmare as a non-dream. The American non-dream is precisely a move to wipe the dream out of existence. The dream is a spontaneous happening and therefore dangerous to a control system set up by the non-dreamers." -- William S. Burroughs
Vegas is a shithole. I agree with Pipes.
there is and will probably always be world class cuisine in vegas but youre not going to find it by acting/thinking like a tourist.
"Birds born in a cage think flying is an illness." - Alejandro Jodorowsky
"America is not so much a nightmare as a non-dream. The American non-dream is precisely a move to wipe the dream out of existence. The dream is a spontaneous happening and therefore dangerous to a control system set up by the non-dreamers." -- William S. Burroughs
This photo is going around social media, and is highly embarrassing to Fontainebleu, which finally opened in December 2023 after being under on-and-off construction since 2007.
Here was the original tweet, which has amazingly racked up 1.1 million views in just 22 hours:
https://twitter.com/MuTigerMike/status/1749623370273161703
Fontainebleu has gotten off to a rocky start. Three high level executives have either quit or been fired, the food is being criticized as overly expensive (with this being the worst example), and the parking structure is being panned as a confusing mess (and I agree).
The biggest problem, however, is that it's in the dreaded north strip area, and simply not going to get a lot of foot traffic. Resorts World is suffering from the same issue.
Fontainebleu needs to go back to the concept from the old '70s AVIS ad campaign of, "When you're #2, you try harder."
If you're a new Vegas strip property in a less-than-desirable area, you need to go above and beyond to bring people in. You might WANT to charge a small fortune for 6-chip nachos in your sportsbook, but it's a dumb thing to do. Ironically, people report that these nachos taste great, and the dips are excellent. Had they simply provided a reasonably-sized portion, they'd get rave reviews. Instead, it has become a social media phenomenon to mock the property, and a symbol of the outrageous decline of value for the Vegas tourist.
When you're new, you can't let things like this happen. You need to remove everything potentially frustrating and embarrassing from your property. You need the social media buzz to be positive, not negative. Circa gets this, and has done everything they can to win the social media game, including establishing some kind of backdoor partnership with influential blogger/tweeter VitalVegas. Fontainebleu is serving 6-chip nachos in the sportsbook. Oy vey.
This is also where good management practices come in. When you've opened a new place like Fontainebleu, you need an upper management team with their ears to the ground. You need to instruct department managers to communiate customer dissatisfaction to the top. Apparently multiple people complained about the size of the nachos, but they were told to kick rocks, and upper management never heard about it. Now it's become a huge embarrassment.
Total fail.
I actually think Fontainebleu is a more interesting and unique-looking casino than Resorts World. It should have the brighter future, but it doesn't. Truthfully the future for neither is particuarly bright at the moment, as operating costs are huge. We shall see.
Well, Fontainebleu has finally adjusted something. They're changed the style of the nachos entirely:
https://twitter.com/VitalVegas/status/1750391193937338780
This is following their idiotic corporate-sounding response to the tweet:
https://twitter.com/WesMcQ/status/1749947548457144483
#nachogate was literally trending on twitter
"Birds born in a cage think flying is an illness." - Alejandro Jodorowsky
"America is not so much a nightmare as a non-dream. The American non-dream is precisely a move to wipe the dream out of existence. The dream is a spontaneous happening and therefore dangerous to a control system set up by the non-dreamers." -- William S. Burroughs
The correct response to this?
Fontainebleu should have leaned right into this, redesigned the nachos in the same style but with a much bigger portion, apologized, and tweeted out the modified version. Then they should have invited everyone who previously purchased nachos there to try it for free.
That would've been great PR and turned a social media disaster into a semi-positive.
LOL @ that corporate response though. What a fail.
At least they're finally getting it, changing the nachos style and portion size, and offering to come on VitalVegas' show. I guess they're making nice with VitalVegas now, as they originally drew his ire because they had no interest in working with him.
oh sorry you werent done
"Birds born in a cage think flying is an illness." - Alejandro Jodorowsky
"America is not so much a nightmare as a non-dream. The American non-dream is precisely a move to wipe the dream out of existence. The dream is a spontaneous happening and therefore dangerous to a control system set up by the non-dreamers." -- William S. Burroughs
Yeah this was a major and very avoidable fuckup.
First off, don't serve nachos like that.
Second, when customers keep complaining that your nachos are embarrassingly small, do something about it, and don't just pretentiously dismiss them.
Third, and most importantly, when it becomes a big deal on Twitter, don't ignore it, and don't give a cold corporate-style response. Address it head on, apologize, be generous to the customer, and over-correct the problem. That's how you turn an iniital social media L into a W. This was a big L all around.
$25 most likely before tax and tip for 6 small ugly looking and sad looking nacho chips? :/ If I'm paying $25 before tax and tip for 6 nachos, they'd better be HUGE, deep fried, topped with grade A beef, pico de Gallo, creme fraiche, and Brie.
$25 at Chili's can get you a Margarita, a burger with fries, and chips and salsa with tax and tip included. $25 for 6 small nacho chips! What the fuck? :/
People paid thousands of dollars for the Fyre Festival only to end up living like Refugees! I feel sorry for them! How could anyone NOT feel sorry for them?
Turns out the guy who tweeted that picture wasn't just some average Vegas local.
He's the director of casino gaming at the new Rio.
That makes the tweet a bit more nefarious, as his company benefits when Fontainebleu and other high-end strip properties look bad.
LVRJ now on it...
Nachos with 6 chips cost $24 in Las Vegas. Then came the X mob
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