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  1. #1
    Owner Dan Druff's Avatar
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    Instacart FRAUD ALERT

    I have always despised Instacart, and their customer service is absolute shit. It is all foreign-based, very stubborn, and they rarely make things right. They have little leeway to do anything beyond what their "tools" allow. You cannot escalate any issues.

    Last year we started doing more Costco deliveries, which did not require an Instacart membership, but was performed by Instacart. However, I got an offer from Costco in October 2022 for a yearly $79 Instacart membership, which gave you 7% off the (marked up) Costco delivery prices, plus free delivery. So it was definitely worth it.

    Unfortunately, I got charged $99 instead of $79, and it was an absolute nightmare to fix. I wasted more time than I should have trying to fix this, for the principle of the matter. At the end, they fixed it and conceded their system fucked up. When I asked for maybe an extra month or two of membership due to all my wasted time, they told me to eat shit.

    Fast forward a year later, and I got auto-charged $99 again -- once again the erroneous amount.

    Also, we stopped doing Costco delivery and just go to the store again. (This isn't COVID-related, just a change in shopping habits over the past year.)

    So not only didn't we need it anymore, but they also charged the wrong amount again.

    The charge was on November 7, and I called today, shortly after getting my statement. They said it could not be reversed because you get a whopping 15 day grace period! That's such a fucking scam. They're counting on you not seeing your credit card statement in time.

    Two calls to customer service were met with failure. Finally Twitter DMs with Instacart convinced them to give me $93 of it back, which they said was the prorated amount. So I'm going to have to eat the other $6, which obv isn't a big deal, but I hate giving these fuckers a penny they don't deserve.

    Such a shady company. If you google reviews on them, you see a million complaints about horrible customer service and scams.

    They got way too big during the 2020 pandemic, and just treat everyone like garbage now.

     
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      desertrunner: Get them Druff!

  2. #2
    Plutonium lol wow's Avatar
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    niiiiiiiiiiiiice instacart skatzpoker supports you

  3. #3
    Nova Scotia's #1 Party Rocker!!!!11 DJ_Chaps's Avatar
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    INSTACART IS GOD. IMAGINE ME LUGGING 10 BOXES OF CEREAL AND 2 CASES OF BOTTLED WATER ON THE BUS? NO THANKS.

     
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      Hockey Guy: I have it on good authority, okay maybe not GOOD, that you use tap water on your cereal.
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    Chaps' 2017-18 NFL $$ Thread

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    Owner Dan Druff's Avatar
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    Quote Originally Posted by DJ_Chaps View Post
    INSTACART IS GOD. IMAGINE ME LUGGING 10 BOXES OF CEREAL AND 2 CASES OF BOTTLED WATER ON THE BUS? NO THANKS.
    If you have no car, it's very useful.

    If you can't get out to the store for whatever reason, it's very useful.

    For me, it was only useful during COVID, and then again last year when we just got sick of the lines and hassle at Costco. But we kinda got over that and stopped doing ordering. Not even a conscious decision... just stopped for the past 8 months or so.

    I'm talking about the company Instacart itself, though. It's terrible and scammy.

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    Plutonium lol wow's Avatar
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    all that i end up dealing with is my wife bitching cuz the organic lemons arent good enough

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    Plutonium lol wow's Avatar
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    but were a doordash family todge

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    Hurricane Expert tgull's Avatar
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    Quote Originally Posted by DJ_Chaps View Post
    INSTACART IS GOD. IMAGINE ME LUGGING 10 BOXES OF CEREAL AND 2 CASES OF BOTTLED WATER ON THE BUS? NO THANKS.
    How can you be your age and use the bus system? Outside getting a rent a car at an airport I have never been on a bus since high school. Maybe I guess Disney World.

    I think we can all agree, wearing a name tag or using the bus system as primary transportation over the age of 30, well you simply made awful life decisions. Of course you rent a basement so there is that.

  8. #8
    Nova Scotia's #1 Party Rocker!!!!11 DJ_Chaps's Avatar
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    Quote Originally Posted by tgull View Post
    Quote Originally Posted by DJ_Chaps View Post
    INSTACART IS GOD. IMAGINE ME LUGGING 10 BOXES OF CEREAL AND 2 CASES OF BOTTLED WATER ON THE BUS? NO THANKS.
    How can you be your age and use the bus system? Outside getting a rent a car at an airport I have never been on a bus since high school. Maybe I guess Disney World.

    I think we can all agree, wearing a name tag or using the bus system as primary transportation over the age of 30, well you simply made awful life decisions. Of course you rent a basement so there is that.

    HEY OBSESSED FAGGOT. INSTEAD OF BUYING ANOTHER 40 FOR TONIGHT, GO PUT A DOWN PAYMENT ON A SENSE OF HUMOUR. ITS SAD HOW FAST YOU BECAME A BOTTOM 5 POSTER HERE. MY, HOW THE MIGHTY HAVE FALLEN.
    --------------------------------------------------------------------------------------------
    Chaps' 2017-18 NFL $$ Thread

  9. #9
    Nova Scotia's #1 Party Rocker!!!!11 DJ_Chaps's Avatar
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    THE LATE, GREAT PIZ MARKIE WAS A STEADY USER OF PUBLIC TRANSPORTATION.
    --------------------------------------------------------------------------------------------
    Chaps' 2017-18 NFL $$ Thread

  10. #10
    Platinum FRANKRIZZO's Avatar
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    Costco is the tits. We always use the self checkout which they are contemplating doing away with because of rampant stealing people throw shit in cart and don't pay for it. I asked my wfe months ago why people don't do this with stuff like steak which i have seen 3 stakes for like 150 dollars.

    I would never do this obviously but they have 2 people checking items to make sure they have been scanned but they do it without really checking just looking and marking as paid. It would be a pain in the ass to wait on cashiers instead of doing it yourself.

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