Agreed with Beerandpoker..Was gonna post something similar yesterday

Also on a site like ignition where the payout is in BTC, there's probably very few people who can press approve on that cashout.
Probably needs to be reviewed by a couple fraud managers, then sent way up the chain to press the button.

The fraud team could have found something small, then bounced that back and forth looking at it for 3 weeks.
Not that I agree with it taking that long, more communication on their end would have been a lot better.