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Hello John,
Thank you for taking the time to contact us.
As part of its agreement with the U.S. Department of Justice (DOJ), PokerStars has obtained the assets of Full Tilt Poker, and will use these assets to re-launch the Full Tilt Poker site.
PokerStars has also committed to the full reimbursement of funds owed to Full Tilt Poker customers outside the United States within 90 days of formal closing of the deal, which will occur within seven days.
United States Full Tilt Poker players will be handled by the US Department of Justice, who today acknowledged in their own statement:
"U.S. victims will be able to seek compensation for their losses from the Department of Justice from the $547 million forfeited by PokerStars.
"The funds that will be used to compensate qualifying victims will come from the $547 million that will be forfeited by PokerStars as part of its settlement with the Government."
"...these settlements by Full Tilt Poker and PokerStars, which allow us to quickly get significant compensation into the victim players hands"
You can read more details of the agreement in our Press Release: http://www.pokerstars.com/press/
We will set aside a separate account holding the full amount to cover all outstanding player balances outside of the U.S. and are working diligently to reopen the Full Tilt site as soon as possible.
This process will take time as we verify account ownership and balances and work with authorities in the relevant jurisdictions to ensure that we can return funds in an efficient and effective way. Again, our agreement with the DOJ means these funds must be available within 90 days of closing. This date will be known once the deal is formally closed.
We understand that former Full Tilt Poker players will have many questions, so encourage you to view the FAQ at: http://www.pokerstars.com/fulltiltpoker/
We will continually update this FAQ page and proactively answer as many questions as possible over the next few months.
Regards,
Bianca
PokerStars Support Team
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