I have spent time with AxelWolf in person on more than one occasion, and he knows what he's talking about.

He's not a shill of any kind.

As one of the callers into radio said, the casino was paying out the $500 vouchers as promised during the first week, and then got fed up with it and started 86ing people.

Axel is just advising that people not automatically jump to conclusions regarding the report of non-payment of jackpots, because this "Bear Necessities" person isn't known, and there could be parts of the story missing. Or, as someone mentioned, he could have just been collateral damage to some other shenanigans going on.

Something obviously happened here, but Axel is just saying that you need to take all reports like this cautiously.

Unfortunately, the casino is unlikely to make a statement about this. At the very least, they got smacked by some advantage players during the first week of this, and eventually had to end the promo early after 86ing some people. Not exactly stories they want promoted.