View Poll Results: The waitress was extremely rude and nasty to you. What tip do you leave her?

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31. You may not vote on this poll
  • Zero.... point.... zero

    25 80.65%
  • 1-5% to send a "message"

    2 6.45%
  • 10%

    2 6.45%
  • 15%

    2 6.45%
  • 18%

    0 0%
  • 20%+

    0 0%
  • Don't know or care... just want to see the results

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Thread: YOU MAKE THE CALL - Tipping edition

  1. #1
    Owner Dan Druff's Avatar
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    YOU MAKE THE CALL - Tipping edition

    Since I started a casino tipping thread, I decided to make a poll regarding a restaurant tipping situation.

    Here is what's occurring:

    You are dining at a mid-level chain Italian restaurant.

    Your veal parmigiana comes out with very little sauce. You are familiar with this dish, having dined here many times before, and know that it's supposed to have a normal amount of marinara sauce. For whatever reason, the cook didn't put enough on. No big deal... you flag down the waitress, mention to her that it doesn't have much sauce, and she says, "I'll get you a side of sauce you can pour on it."

    She returns with the side of sauce, you pour it on the plate, everything is fine, and you finish the meal.

    Then you get the bill, and you get charged $3 for "extra sauce".

    Of course, since it's only $3, it wouldn't hurt to let this go, but you decide for the principle of the matter to have this taken off the bill.

    You flag down the waitress again, and politely ask her to remove it, as the "extra" sauce was only to compensate for the fact that they clearly didn't put enough sauce on it in the first place. Furthermore, you mentioned this being the reason when you asked her for the sauce.

    She suddenly gets very rude with you, and raises her voice. She condescendingly tells you, "That's what extra sauce costs" and "If you want extra sauce, you need to pay for it". Seeing the discussion is going nowhere, you quickly ask for the manager. She curtly tells you, "Fine, I'll get the manager but she'll tell you the same thing."

    You sit for 15 minutes and no manager comes.

    Finally, you get up yourself to look for the manager, but are having a hard time locating her. While walking around looking, the waitress sees you and asks if you need something.

    "Yeah, I'm looking for the manager," you reply.

    The waitress suddenly gets enraged and gets in your face, and actually yells at you.

    "I told you I was getting her! We're very busy here, as you can see. I haven't had time to tell her yet. You're not the only customer here! Now sit back down and she'll come when we have a moment for you."

    You tell the waitress that 15 minutes is long enough, and that you're not going to wait any longer. She makes a nasty comment about how you need to "learn some patience" and goes and gets the manager.

    You sit back down, and the manager agrees that the sauce shouldn't have been charged, and takes it off. She isn't particularly interested in your complaint about the waitress being rude, though, nor does she care that the waitress passive-aggressively made you sit there for 15 minutes when you asked for the manager (and probably longer, had you not gotten up to look into it).

    It's time to leave a tip.

    How much do you leave?

  2. #2
    Diamond blake's Avatar
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    waitress is a little too rude so zero
    Last edited by blake; 03-25-2019 at 07:39 PM.

  3. #3
    Gold MrTickle's Avatar
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    clear 0.0 situation

  4. #4
    Gold MrTickle's Avatar
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    The whole American tipping etiquette thing seems really really exhausting. Why can't you all sort out a way to bump up minimum wage so you never have to worry about this crap and a tip can act as a bonus for good work rather than a significant part of income? It would save you all a lot of headaches.

  5. #5
    Silver AhoosierA's Avatar
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    Zero.

    I’d write a snide comment on the receipt to make a point.

  6. #6
    100% Organic MumblesBadly's Avatar
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    In situations like this in which the food being served is also visually shown in menu, I use the menu picture to tell the waitress what I was expecting if what arrives isn’t up to snuff. That usually gets corrective action with no additional charge, either directly from the waitress handling it or a manager that is called over by the waitress. No way they can overcharge for fixing something they admit is not consistent with their menu pic.
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  7. #7
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    Druff... your example seems extreme. Can’t recall ever having a shouting match with a server.

    I tend to over tip. 20% is the norm, much more if they are exceptional.

    Where I struggle is a situation like this.... server is good but very busy, the restaurant is packed and they may be understaffed. The result is everything is slow, very little follow up from the server and the food takes forever. The quality of the food is mediocre likely because the kitchen is swamped with orders.

    Clearly it seems the server is not at fault, they are doing their best. They are apologetic, polite and friendly.

    What do you tip the server when your overall experience is poor due to things beyond their control?

  8. #8
    Plutonium lol wow's Avatar
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    20 percent and can we track Down this waitress and have her spit in all ur food going forward

  9. #9
    Diamond blake's Avatar
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    Quote Originally Posted by simply1 View Post
    Druff... your example seems extreme. Can’t recall ever having a shouting match with a server.

    I tend to over tip. 20% is the norm, much more if they are exceptional.

    Where I struggle is a situation like this.... server is good but very busy, the restaurant is packed and they may be understaffed. The result is everything is slow, very little follow up from the server and the food takes forever. The quality of the food is mediocre likely because the kitchen is swamped with orders.

    Clearly it seems the server is not at fault, they are doing their best. They are apologetic, polite and friendly.

    What do you tip the server when your overall experience is poor due to things beyond their control?
    her attitude when druff's question was reasonable was within her control though

  10. #10
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    Quote Originally Posted by blake View Post
    Quote Originally Posted by simply1 View Post
    Druff... your example seems extreme. Can’t recall ever having a shouting match with a server.

    I tend to over tip. 20% is the norm, much more if they are exceptional.

    Where I struggle is a situation like this.... server is good but very busy, the restaurant is packed and they may be understaffed. The result is everything is slow, very little follow up from the server and the food takes forever. The quality of the food is mediocre likely because the kitchen is swamped with orders.

    Clearly it seems the server is not at fault, they are doing their best. They are apologetic, polite and friendly.

    What do you tip the server when your overall experience is poor due to things beyond their control?
    her attitude when druff's question was reasonable was within her control though

    Sorry, not sure what you mean here Blake.

    In druff’s example she gets enraged, in the customers face and starts yelling.

    Never seen a server come close to this. Ever.

  11. #11
    Bronze mdj1980's Avatar
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    I also think it's a clear 0.0 situation. Especially if it's the difference between like a $10 tip and $0. No problem leaving zero there. If you were with a large group with a huge bill, and you could see it actually was very busy there...well they would probably add on the mandatory 18% gratuity...but if they didn't and it was the difference between like a $50 tip and zero, and no one else in your group was mistreated, then you probably just cut your normal tip in half or something like that.

    My wife and I recently were in New York City and had an interesting tipping scenario come up, but it was a completely different situation. We had a nice breakfast at a diner in Brooklyn. No issues with the food or the service. But it took a little time to get the check. And when our waiter finally brought it, it said 26.00 + 4.00 = 30.00 + 2.70 (tax) = 32.70. There were no words describing the food items, just the numbers. The problem was my wife and I each ordered items that we knew were $11.50, and she ordered a Coke. So the check should have been $23.00 + Coke + tax.

    I know many of you would say it's not worth your time on vacation to dispute a $4-5 difference. But I couldn't let it go, because I really felt like this waiter intentionally jacked up our bill a few dollars, seeing that we were tourists and probably wouldn't notice the difference. It strongly felt like a low-level scam that this guy probably pulls all the time...like the waiter version of the long-haul cab driver. So I asked him for the menu and told him I thought there was an error with our check. He didn't even bother to bring the menu, he just agreed the first bill was wrong and within a couple minutes brought a new one...again no words but at least the correct numbers this time (11.50 + 11.50 + 3.00 + 2.34 tax = 28.34).

    So what do you tip this guy? You're convinced that he was trying to cheat you but at the same time you have no solid proof that it wasn't just an honest mistake. We ended up giving the full 18-20% since there were no other issues, but I didn't feel good about it.

  12. #12
    Diamond Pro Zap_the_Fractions_Giraffe's Avatar
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    You might have been a dick about it. The waitress probably figured out you were a (((tough customer))), wrote you off and focused her energy on giving good service to the guests who don't look for and create problems every time they dine out

  13. #13
    Diamond Pro Zap_the_Fractions_Giraffe's Avatar
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    also why are you eating veal parmigiana if you have all these health problems? that's decadent as fuck

  14. #14
    Platinum GrenadaRoger's Avatar
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    tip $3, the amount you would have paid for the sauce

    that way you show that it's not the amount, rather it's the notion of being taken advantage of that you object to




    so did Olive Garden put you in their Griffin Book?
    (long before there was a PFA i had my Grenade & Crossbones avatar at DD)

  15. #15
    Platinum FRANKRIZZO's Avatar
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    I dislike the tip jar at Dunkin donuts , use a dunking donuts card.

  16. #16
    PFA Emeritus Crowe Diddly's Avatar
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    I'd probably be around 10%, maybe 15% then remove $3 for the extra sauce, but there's zero chance I'd have waited 15 minutes to talk to the manager about it.

  17. #17
    Serial Blogger BeerAndPoker's Avatar
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    One penny should have been an option. This is an old theory mostly if you are paying cash where if you leave nothing they might think you just forgot or someone stole it but if you left one penny it was a sign that the service flat out sucked.

    I suppose for a credit card bill you could do that too or just go with zero.

    She wasted a lot of your time and her own as well when their is a good chance she was hoping her stall tactic would work where you just pay it and move on like many people do but she don't know who she is dealing with here.

    It's possible they tell employees to not budge giving any discounts but she should have made you aware that their would be an extra charge for more sauce in which you would negotiate because your meal didn'thave enough on it.

    As mentioned I'd have just took the $3 off her tip and moved on instead of waiting.

    This is the same type of shit that raises your blood pressure and stress levels that you were complaining about months back so pick and choose which battles to fight.

    Considering how it played out I'm probably tipping her something if the rest of the meal went well. She did grab the sauce for you even though she didn't mention their would be the extra charge and if the place was very busy it's understandable she was stressing out herself.

     
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      mdj1980: I like the penny option. Might have to try that sometime.

  18. #18
    Diamond TheXFactor's Avatar
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    Druff made a big deal about small bullshit again.

    A $3 charge for extra sauce should be the least of his worries.

    Next time Druff shows up at this restaurant, they will piss and shit in his food.

    Now if a waiter from a restaurant is rude and really tries to over-charge you...



  19. #19
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    If your'e feeling jewish like this all time you should ask how much something costs before ordering it. Also sleep better knowing that by tipping her zero she actually paid for you to come and eat at her lovely place of employment. As im sure she had to tip out somewhere in the 3-5%range of the total cost of your excellent dinning experience.

  20. #20
    Owner Dan Druff's Avatar
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    As you might have guessed, I was the subject of this story.

    What you probably don’t know is that it didn’t happen recently. This occurred in 1997.

    And an interesting side story/dilemma sprung from it.

    I’ll go into more detail later.

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