Just thought Id share. Putting aside their software which imo leans suck out, this is a payment/refund story.
Last week I accidentally bought the $750 option and did not realize there was no "free" sweeps cash associated with that option. btw if anyone knows why they do this on the $750 buy option lmk, odd.
Any way I emailed support and their replies were FAST, like minutes to hour+. Understood my situation no fighting me and within 2 days refunded my paypal with no fee loss. Simply stated as a player I wanted the free sweeps cash obviously and not just Gold coins, they clearly understand this.
I was impressed.
A+ on support
D- on software leaning suck out