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Thread: Oh my God, I'm turning in to Druff. Palm Beach Kennel Club Customer Service Trip Report

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    Diamond PLOL's Avatar
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    Oh my God, I'm turning in to Druff. Palm Beach Kennel Club Customer Service Trip Report

    I posted this on the hate site because they have a PBKC thread there, so I'll just cross post what I wrote over there and give some back story. The Palm Beach Kennel Club (which is actually in West Palm Beach, big difference) charges $1 to get in to the poker room and they have a little booth outside with a guy who collects the dollar. Although sometimes it's empty, so I think they only have a guy there on days where there's racing. I think the main point is to collect $1 from people who are just going to watch the dogs race. This isn't totally unusual, as there are some other rooms in Florida that charge $1 to get in. It's just the Kennel Club mentality that a lot of these rooms have where you have to pay $2 for a soda while playing. But at least at the PBKC they only charge you the $1 if you don't have a players card. Which is silly, as players cards are free and all you have to do is show them your ID and they'll make you a players card. The PBKC is actually pretty good in how they run and treat their high stakes players. They don't have a bravo system or comp system anywhere in their poker room, so instead they comp all meals of people playing in the high limit section. I regularly comp $20 meals while I'm playing and they're happy to do it. Although once I got cut off for ordering too much food, but that's another story. Anyhow, here's what happened yesterday (as I told it on the hate site):
    This was my latest experience at PBKC:
    I am walking in to the poker room and the guy who mans the $1 collection booth stops me to collect the $1. I have a players card, but didn't have it on me. Usually when I forget to bring my players card I'll just ignore the guy and walk fast or I'll flash my hotel key or AAA card or my cock and it's yet to be a problem. I tell the guy that I have a players card but I don't have it on me. The guy says "Well, if you don't have it on you, then it's $1 to get in". Obviously this is ridiculous, I'm going to play 5/10 in the pit where I'll be paying $14/hr in rake. I only have hundreds on me and I'm not going to break a $100 bill to get $99 in change back. I tell him "Well, that's ridiculous, I have a players card I just don't have it on me today, I'm not going to pay $1 to get in". He comes out of his booth to show me some piece of paper that says 'you must have a players card to get in NO EXCEPTIONS!!!' and says "You see here where it says no exceptions?" I say "Okay, well you'll have to talk to somebody about it because I'm not going to pay $1 to get in" and I proceed to walk towards the poker room. He literally grabs my arm to prevent me from walking towards the poker room and says "You'll have to wait here for security". He goes back in his booth to call security and at this point I try to call Willie but I have trouble finding his number in my phone. The guy gets off the phone with security and tells me the head of security is going to give me a one time comp, but next time... and he keeps talking but I just walk away in to the poker room.

    The guy was totally rude and out of line to me. I come down to play here every few months, but I'll just start going to The Isle instead if I'm going to be harassed over $1.
    As soon as I posted this a guy commented that he had the exact same experience twice and as a result plays elsewhere now.
    TRUMP 2024!

    Quote Originally Posted by verminaard View Post
    Just non-stop unrelenting LGBT propaganda being shoved down our throats.

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    Gold LLL's Avatar
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    So grateful that we have real casinos to play at here in NJ.
    "You run into an asshole in the morning, you ran into an asshole; you run into assholes all day, you're the asshole."

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    Silver Sandwich's Avatar
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    If there is a situation where *I* am at least somewhat responsible and the penalty is $1, I pay the fucking dollar!

    YOU didn't have your players card on you. It's the booth guy's job to collect a dollar from those without player cards. You wanted to be treated all special because you play high stakes poker there? Then remember your players card!

    (Besides, if you want to protest, just STIFF the dealer on the first pot you win and tell him it's because of the PBKC's dumb policies.)

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    Welcher jsearles22's Avatar
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    Quote Originally Posted by Sandwich View Post
    If there is a situation where *I* am at least somewhat responsible and the penalty is $1, I pay the fucking dollar!

    YOU didn't have your players card on you. It's the booth guy's job to collect a dollar from those without player cards. You wanted to be treated all special because you play high stakes poker there? Then remember your players card!

    (Besides, if you want to protest, just STIFF the dealer on the first pot you win and tell him it's because of the PBKC's dumb policies.)
    Thank god we almost immediately have a coherent reply!

    Why does everyone always think the world owes them something? The rule is you have your card or you pay the $1, period! And now you want to hate on the man just trying to do his job? This guy would probably get in trouble had he not tried to get the $1 from you. The rule is there for a reason, whether you agree with it or not.
    It's hilarious that we as a society think everyone can be a dr, a lawyer, an engineer. Some people are just fucking stupid. Why can't we just accept that?

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    Diamond PLOL's Avatar
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    Quote Originally Posted by jsearles22 View Post
    Quote Originally Posted by Sandwich View Post
    If there is a situation where *I* am at least somewhat responsible and the penalty is $1, I pay the fucking dollar!

    YOU didn't have your players card on you. It's the booth guy's job to collect a dollar from those without player cards. You wanted to be treated all special because you play high stakes poker there? Then remember your players card!

    (Besides, if you want to protest, just STIFF the dealer on the first pot you win and tell him it's because of the PBKC's dumb policies.)
    Thank god we almost immediately have a coherent reply!

    Why does everyone always think the world owes them something? The rule is you have your card or you pay the $1, period! And now you want to hate on the man just trying to do his job? This guy would probably get in trouble had he not tried to get the $1 from you. The rule is there for a reason, whether you agree with it or not.
    Why would I take it out on the dealers? It's not their problem. And I'm not going to give them a $100 bill to get $99 in change. And the guy absolutely would not have gotten in trouble for not collecting the dollar. It's a pretty open layout and it's easy to walk through without paying the dollar. I've done it probably a dozen times.
    TRUMP 2024!

    Quote Originally Posted by verminaard View Post
    Just non-stop unrelenting LGBT propaganda being shoved down our throats.

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    Gold Steve-O's Avatar
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    Why not just tell the guy, I'm sorry I only have 100's, do you have change or I can get you on the way out
    I write things about poker at my Poker Blog and elsewhere on the Internets

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    Silver Sandwich's Avatar
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    Quote Originally Posted by PLOL View Post
    Why would I take it out on the dealers? It's not their problem.
    I said "if you want to protest" -- that is, make a statement of some sort.
    It's a helluvalot better than refusing to come back to a casino over being charged a dollar (like everyone else who didn't have their players card!).

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    All Sorts of Sports gut's Avatar
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    Quote Originally Posted by PLOL View Post
    Quote Originally Posted by jsearles22 View Post

    Thank god we almost immediately have a coherent reply!

    Why does everyone always think the world owes them something? The rule is you have your card or you pay the $1, period! And now you want to hate on the man just trying to do his job? This guy would probably get in trouble had he not tried to get the $1 from you. The rule is there for a reason, whether you agree with it or not.
    Why would I take it out on the dealers? It's not their problem. And I'm not going to give them a $100 bill to get $99 in change. And the guy absolutely would not have gotten in trouble for not collecting the dollar. It's a pretty open layout and it's easy to walk through without paying the dollar. I've done it probably a dozen times.
    That's a weird way to think of it. It's like saying "Ive gone 80-in-a-60 a dozen times on this road, but this time the cop has the audacity to give me a ticket."

    But overall I agree, that dollar policy is fucking retarded.

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    Gold Deal's Avatar
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    Unless that $1 taker loses his job, home, and wife you really can't compete with a Druff smackdown.

  10. #10
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    This is what happens when you play at kennels? Go figure.... jk sounds ridiculous but they have to squeeze every dime to stay afloat I suppose.

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