I rarely used Bovada. I know I deposited a $100 a while back, lost a little and last I looked I had $60. Gonna try to withdraw now, let's see how this goes...
I rarely used Bovada. I know I deposited a $100 a while back, lost a little and last I looked I had $60. Gonna try to withdraw now, let's see how this goes...
It took 14 hours to receive my BTC payout
R.I.P Bovada Poker
heads up on the bonus. I didn't create a new account and deposit till 10/28. After I did it didn't automatically create a poker welcome bonus for me (only the casino). I had to email Bovada, err I mean Ignition. Good news is they quickly replied, fixed it, and credited me the first $5 I earned that night.
Bad news is tonight I logged in for the second time. the $5 credit was there and the bonus showed up in my dashboard. I played a quick session and by the time I was done it had disappeared. I just sent them a note asking to have it reinstated and for a credit on the additional $20 I should've earned.
If you signed up, check to make sure your bonus is working.
So I received a quick reply again. They told me to wait 24 hours for it to appear. It did. I'm not sure why the tracking piece that only says poker keeps disappearing. I'll keep my eye on it
Finally got on ignition.
Flopped like 3 sets in my first 15 hands.
Then it was all downhills from there, and got coolered repeatedly and missed flops repeatedly.
So bad first session. Ugh. Anyone who wants to sell BTC, contact me, and I will ship money to your bank at the going rate.
Anyway, like you, I didn't see the poker bonus. I e-mailed them and got a lame form letter.
I e-mailed again and they told me that the poker bonus is there, but you just can't see it, and it will generate as soon as I earn the proper # of poker points.
I'm skeptical of that, but I'll see if it really does once I get there. At least I have this in writing now.
In general. Bovada (err.... I mean Ignition) is good as far as keeping any promise that they can verify -- either things written to you by e-mail or things said on the phone. (They record EVERY phone call you make to them.)
Customer service generally sucks there, but at least they are reputable enough to honor any promise they can verify.
For example, on Bovada this year I had a situation where the rep wrongly told me how to qualify for a bonus, and I ended up not getting it. After verifying the conversation, they honored the terms she told me on the phone.
So always make sure that Ignition promises you something directly, either in e-mail or on the phone.
FWIW I talked to a rep about rb and when they were done laughing they told me to pound sand.
That said, Im probably moving back to NY soon so Im not too up in arms about it.
Druff did your angle ever bear fruit?
"Birds born in a cage think flying is an illness." - Alejandro Jodorowsky
"America is not so much a nightmare as a non-dream. The American non-dream is precisely a move to wipe the dream out of existence. The dream is a spontaneous happening and therefore dangerous to a control system set up by the non-dreamers." -- William S. Burroughs
oddly enough, I haven't moved my money over from Bovada, and today Ignition sent me an email saying they've made me an account!!
thanks ignition. but they didn't send my money with it.
"Winning is the most important thing in my life, after breathing. Breathing first, winning next."
George Steinbrenner
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