I had a very similar thing happen with Bovada about two years ago. I have not gotten bonus offers since then but have been able to at least play and withdrawl on there with no problem so I would not worry about losing your account. The radio hosts Philippine accents needs alot of work that was not even close lol. Another note on Bovada, do not bet sports there if you are looking to profit. They shade spreads to make them fit your betting pattern. I bet underdogs probably 75% of the time when I bet. They started moving lines against the underdogs on me after i logged in by half a point which makes it unbeatable basically.