What's also fucked up about the "utility bill" request is that you can't use a cell phone bill. It's 2016: everyone has a cell phone and these companies are basically utilities.
I also think a bank statement works as a substitute, but still very tilting I agree.
http://www.miraclecovers.com
"Donk down, that’s what you say to someone after they have lost 28K straight?" - Phil Hellmuth, online
You do know this is serious bullshit. Why should it matter if you W/D funds you already owned and cleared.. I'm betting technically if you W/D and then redeposited I don't see how they could complain but either way its bullshit.. The money in your acct was already yours and they are telling you, you cant have it when you have bonus funds to clear its asinine and makes no sense.. I just don't understand how they can complain about having "too many funds" in your acct.. What the fuck poker site or any other gaming site would complain because somebody had a large sum on their acct.. This is a red herring..Originally Posted by Dan Druff
Account is back open.
I just talked to the "financial team" in the Philippines.
They had an issue with my supposed "abuse of the bonus".
I deposited bitcoin, got the 20% bonus, and then withdrew other available funds that I had BEFORE the deposit (which I could have withdrawn at any point beforehand). I made sure this was okay with them beforehand by calling in and asking if I could do this, and they said yes.
But apparently that's not allowed, and my account got suspended.
They admitted that I was likely given the wrong info on the phone.
After I agreed not to do this again, they reopened my account. They would not be specific with how much money was "too much" to have before depositing additional funds, but they said that the amount I had before the deposits ($46k) was "way too much". They would not elaborate.
I did explain to them that I might deposit if down to something like $10k-$15k, due to the heavy swings at 30-60 and how I like to play comfortably rolled. They said I could, but it was left ambiguous if I could redeem any kind of running bonus if I were to do so. I guess I'll have to cross that bridge if this ever happens, and get someone in authority to rule on it at the time. I did promise that I would never deposit again if my account was sitting above $30k.
Whatever.
At least my account is back open, my withdrawal is being processed, and Bovada apparently isn't stealing my money.
I agree it's bullshit.
It shouldn't matter that I held funds in my account. Why should it matter if the funds are still sitting in Bovada, versus me cashing them out for the last 1-2 months? In fact, it's better for them that I've held the funds on their site.
They are just very paranoid about people "abusing bonuses", which is retarded. I would understand if they objected to first withdrawing and then redepositing that money for a bonus, but that's not what I did here.
Could you imagine Pokerstars not letting people redeem a deposit bonus simply because they already have too much money on the site?
Never.
Anyway, there's nothing I can do to challenge it, so I am just going to back down and keep to what they made me agree. They did let me keep the bonus I got from this transaction.
As mostly a lurker here, while I'm glad Druff got this resolved, this would have been great stuff into 2017 for certain. So put me down for about 5% rooting as well
(again, glad the funds have been freed!)
Guess it's not quite over.
I don't even know what they mean by "once we'll have an update about this matter".Hi Todd,
We're contacting you from Bovada Customer Service. Upon thorough review, we've made the decision to blocked all bonuses from your account until further notice.
Rest assured we didn't reached this decision in haste and once we'll have an update about this matter, we'll let you know. Should you have any questions, let us know.
Best Regards,
Bovada Customer Service
This pisses me off because I called BEFORE DEPOSITING AND WITHDRAWING to make sure that I could do what I did. I was told it was okay.
To be clear, my account is active, but now they have killed all bonuses from my account. At the moment, that's no big deal, but it might matter in the future.
I will call them and argue about this, and will update you guys.
Sounds like the dirty truth of Bovada giving out Bonuses and hoping to actually not having to cash them out comes out.. They don't like you because you are actually clearing the bonus instead of losing it back to them Druff.. How dare you think you could actually cash out the bonuses.. You were beating their system because you were able to W/D funds (they don't like winners either) which included the bonus and had enough money to clear the bonus afterwards..
Sidenote I got tilted as fuck last night because I got sucked out soo many times playing their fast fold poker last night it was asinine.. I'm not gonna scream doomswitch but holy cow..
They just told me that my bonuses were removed permanently because they did a "routine review" of my account, and not because of this situation.
Uh huh.
Total coincidence that the "review" took place right after they suspended me over bonuses.
They then claimed it's because I'm a pro poker player and bonuses are meant for rec players.
I countered that no other pro poker players I know have lost their bonuses, including ones who have won more on the site than me.
They had no counter to that, other than canned nonsense.
I am awaiting a call back from the department which made this decision, but let's just say I'm not exactly optimistic about my future there.
And my withdrawal is now taking longer than usual for Bitcoin, which also makes me nervous.
it always comes in 3's.
also, why does every letter from them assure that they didn't make the decision in haste. I feel like that's an automated message.
"Winning is the most important thing in my life, after breathing. Breathing first, winning next."
George Steinbrenner
The lock down of winning prop players.
Verification hoops on withdrawal
Limiting outstanding Bonuses
These are the things I have gathered here.
Is there any similar chatter out there? Somebody spare me from looking at 2+2.
The alleged death of FullFlush (a story we have lost track of) and the smoke that was rising over Carbon causes me less interest in those particular sites as it does cause me to wonder if we are witnessing a general serious decline in the whole online poker business.
Growth always staved off the results of poor management or fraud.
but if u dont GET or PAY any type of utilities, u dont have an acct to log in and download from with whatever address u would like. still wondering what people like me do in NJ who live out of hotels or friends homes, without utilities, who would like to play on pokerstars. i guess i need a friend who i could pay to create a fake utility in my name who would know how to do it. most wouldnt know how guessing u do?most utilities will also let you DL a statement online. Once you do that, it is trivially easy to make the name and address whatever you want in the exact font needed. unless they are actually calling the utility, easy peasy japaneasy.
This is quite possibly the worst thing you could tell a site that frowns upon pros and caters towards recs.
I'm sort of surprised they never removed your wire option because I've read about several people losing wires because Bovada claimed were professional poker players and many who weren't known at all. These people could only get about 3 checks per month for the longest time at $3k max. Your name is more known then most of these guys so at least they didn't take that away from you.
It does seem like they have it out for you probably because of your recent wins in the sportsbook. It's great to crush these props but if it targets you for them to want to get rid of you then the short term ev you gain versus playing poker on there might make the sportsbetting worth it. Perhaps dabble on another site for the sports betting and poker only on Bovada is something to think about.
ACR has a book (no props tho) but you could just bet sports over there and not have to worry about someone like Tony at 5 Dimes or Bovada customer cherry picking. The verification process can be slow with ACR but once they do it you will get bitcoin payouts fast.
Worst thread ever. This same shit has happened to me at least twice when I had nearly as much of a balance and I didn't sweat it.Screenshot attached so I don't look like a complete liar. Feels stupid for Todd to make a "sky is falling" thread when bovada has nearly 0 history of stealing peoples balances for no reason. I love todd tho, just seems out of character for him to make a stupid thread like this.
i was trying to reach u on twitter yesterday but couldnt find ur IDWorst thread ever. This same shit has happened to me at least twice when I had nearly as much of a balance and I didn't sweat it.
Also didn't read the last few days of this thread, but for the last week or so every night there have been many disconnections. The disconnections cost me a decent amount of money, but I never emailed them to cry. I feel like I win way too much money on this site to cry to them about a little bit of money. If I make them angry, who knows if they will ban me or whatever? I just accept the disconnections, and also definitely don't play any mtts until they get this figured out.
shut down the twitter for a few days. add me on facebook godi was trying to reach u on twitter yesterday but couldnt find ur IDWorst thread ever. This same shit has happened to me at least twice when I had nearly as much of a balance and I didn't sweat it.
I've been suffering through a tilting problem where it won't let you rebuy on the table. Says the server is disconnected from your computer, whatever the fuck that means.
It's depressing because if you're in a good game and run bad, you can't reload on the table even if you have 50k in your account.
Doesn't always happen, but it's happening with more frequency.
I think I'm going to start buying in each table for like $3k or something so this doesn't happen unless I run really terrible.
My initial buyin is currently set at 6000. Just set yer buyin high enough that you'll never have to rebuy.I've been suffering through a tilting problem where it won't let you rebuy on the table. Says the server is disconnected from your computer, whatever the fuck that means.
It's depressing because if you're in a good game and run bad, you can't reload on the table even if you have 50k in your account.
Doesn't always happen, but it's happening with more frequency.
I think I'm going to start buying in each table for like $3k or something so this doesn't happen unless I run really terrible.
This is serious enough to post/complain about.
I don't know why you didn't sweat it.
Your money is never completely safe on a poker site, and the situation changes constantly. A trustworthy site prior to 2016 isn't necessarily a trustworthy site now. Also, there is an industry-wide movement to ban winning players, even if their money isn't stolen.
If I had to guess, I would say that this is a soft way to get rid of me without actually banning me.
I think they were probably fine when I was just beating poker donks and losing in the NBA, but once I was also beating sports (MLB specifically), they decided that they don't really want me anymore.
So first the silly ID request (what did ID have to do with any of this?), then the bonus warning, then the bonus removals.... what's next?
It would be naive to not be at least moderately concerned here.
Oh I sweated it, because it was a huge chunk of my net worth. But I was really never afraid that they'd steal my money. I have never heard of them outright stealing anybody's money.This is serious enough to post/complain about.
I don't know why you didn't sweat it.
Your money is never completely safe on a poker site, and the situation changes constantly. A trustworthy site prior to 2016 isn't necessarily a trustworthy site now. Also, there is an industry-wide movement to ban winning players, even if their money isn't stolen.
If I had to guess, I would say that this is a soft way to get rid of me without actually banning me.
I think they were probably fine when I was just beating poker donks and losing in the NBA, but once I was also beating sports (MLB specifically), they decided that they don't really want me anymore.
So first the silly ID request (what did ID have to do with any of this?), then the bonus warning, then the bonus removals.... what's next?
It would be naive to not be at least moderately concerned here.
If you are beating sports I'm sure your limit is tiny, $1000/bet or less, they don't care about that at all. That just help offset the whales who are betting huge on the other side
Yeah I agree, last Sunday was a shitshow and I definitely got disconnected a few times playing the SMPO MTTs on Sunday.
I dunno if I'd play cash either because the software has become that buggy, although one would expect it to not be as spaz as the SMPO is over and there isn't as many ppl on the site playing.
http://www.miraclecovers.com
"Donk down, that’s what you say to someone after they have lost 28K straight?" - Phil Hellmuth, online
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