This evening I decided to swing by and grab some KFC drive thru. I know, Im fat again....... Anyways, I had one of my few lifetime horrible customer service experiences. It got me more pissed off the further away I drove. So I ask WWDD?
I pull up to the drive thru window after ordering. I had one child with me, a 3 year old. As he is prone to do, he was rolling his window up and down. I drive a lifted Chevrolet truck so he is eye level with the window. The girl working sees him and exclaims "OH my gosh, he is soooo cute". She then hollers into the store to a person I can not see "hey Val, can we get a cookie for this precious little boy?" My son of course hears this and says "COOKIE? YEAH YEAH". The girl looks back into the store again and has a pained half nervous smile on her face. She looks confused. She motions with her hand like she wants someone to come over to her. As the person approaches she repeats "can we get a cookie for this little boy?" A fat bulldyke looking bitch appears in view, and she sternly but under her breath at the same time says simply "NO". The girl now looks flustered and confused. She says "huh"? The Manager Val, with a resting bitch face, just shakes her head no again and shuffles off. The clerk at the window now looks like she wants to cry. She apologizes profusely after Val is out of earshot. She says she isnt sure what happened, that they routinely give out cookies to little kids. I tell her hey not your fault, and drive off. My 3 year old of course wants his fucking cookie and asks about it 10x on the way home.
At first I was in qausi shock so I didnt think to do anything at the time. By time I got home I was contemplating driving back there, walking in and ordering a cookie, demanding Val checks me out, and throwing fucking nickles and dimes at her fat ass. Im definitely calling the actual store manager tomorrow during the day, as well as calling corporate KFC and trying to get this bitch fired. Is KFC required to give away free cookies? Of course not. Is it possible they are really watching food cost and Val has been bitched at? Sure it is. Nonetheless she handled this horribly. Give the damn kid his cookie and bitch at the drive thru cashier as soon as I pull off. Or politely tell me "sorry sir, we are unable to do that today" or "sorry sir, we just ran out of cookies" or really anything different than what she did.
Fuck Val, Im posting this on the local Facebook as well as doing all the shit I said above.
As an aside, my very calm, very docile, quiet wife had a LOL response when I text her about it. She said "Val either doesnt have little kids, or her kids are uglier than her and she's just jealous of our cute kids." SHOOOOOOOOOTS FIRED!!
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Originally Posted by Bootsy Collins
