If he had called me pissed off saying 'Marty, I want a refund...I'm not happy with your service'
fine
but no...he lashes out with personal threats
refuses to answer his phone
then threatens to report me to 'immigration'
I think the previous poster may be correct that he is too fucking retarded to even bother with
I don't care how stupid you are...I don't take threats that jeopardize my personal livelihood lightly
people like this need to get stomped out of general principle imo
Last edited by tyde; 12-30-2015 at 10:03 AM.
marty please take a screenshot of the webpage and show us
Slava Ukraini!
Does this guy really "know some people" or is he a blow hard. I'd be careful if he has had a corp 8 years in Mexico. Either way what a faggot for selling toxic products.
I wouldn't want enemies like this If I was living in Mexico. Running bad to pick such a unreasonable client.
Last edited by FPS_Russia; 12-30-2015 at 06:01 AM.
This is why i'm more or less done with client services. GL.
Same reason I started looking at getting a real job.Originally Posted by 4Dragons
Service industry people get shit on really hard. I literally just take zero shit anymore but that's cause I have enough business.
I have seen friends and fellow business owners bend over backwards and then do backflips like a fucking monkey to make stuff right with clients and the clients are still dicks.
Really it boils down to two things. They don't value the services you provide and they think their time is more important than your time.
Somewhere along the lines as a society we taught customers they are always right. When in fact a lot of times they can just be fucking retarded assholes.
Iron Clad Contracts
Only accept wires or checks
Bill Hourly
Seem to be the best solutions.
Tyde I am sure there are some government organizations that would be interested in this mans illegal/shady dealings.
Same reason I started looking at getting a real job.
Service industry people get shit on really hard. I literally just take zero shit anymore but that's cause I have enough business.
I have seen friends and fellow business owners bend over backwards and then do backflips like a fucking monkey to make stuff right with clients and the clients are still dicks.
Really it boils down to two things. They don't value the services you provide and they think their time is more important than your time.
Somewhere along the lines as a society we taught customers they are always right. When in fact a lot of times they can just be fucking retarded assholes.
Iron Clad Contracts
Only accept wires or checks
Bill Hourly
Seem to be the best solutions.
Tyde I am sure there are some government organizations that would be interested in this mans illegal/shady dealings.
For me, I actually learned a ton by working with business owners and came to the realization that I should be doing what they are doing with physical products and selling leads, instead of just being a hammer in their toolbox.
Per this source, products containing asbestos are not 100% banned in the U.S.
http://www.asbestosproducts.com/asbe...h-america.html
First paragraph:
The article appears to written by someone not happy that products containing asbestos are still sold in the U.S. Meaning, it's not written by an industry shill promoting the use of asbestos.Around the world, when public health workers call for national bans on asbestos, one of the things they hear from the local asbestos industry is that the U.S. has not banned asbestos. The U.S. Environmental Protection Agency (EPA) issued regulations to phase out the use of almost all asbestos products in 1989, and these rules were overturned in a court challenge in 1991. Industry spokesmen accordingly emphasize that the sale of almost all asbestos products is still allowed in the U.s. and point to the existence of a 1986 International Labor Organization OLO) convention on asbestos to assert that there are international standards in effect for "controlled use" of asbestos.(2)
Also, this EPA identifies products that can contain asbestos that are *not* banned:
http://www.epa.gov/asbestos/us-federal-bans-asbestos
As such, it's possible that this guy isn't breaking the law regarding the importation of that product, but he probably is breaking it if he isn't disclosing to his customers that the tiles contain asbestos.Examples of asbestos-containing products not banned
The manufacture, importation, processing and distribution in commerce of these products, as well as some others not listed, are not banned.
Cement corrugated sheet
Cement flat sheet
Clothing
Pipeline wrap
Roofing felt
Vinyl floor tile
Cement shingle
Millboard
Cement pipe
Automatic transmission components
Clutch facings
Friction materials
Disk brake pads
Drum brake linings
Brake blocks
Gaskets
Non-roofing coatings
Roof coatings
_____________________________________________
You're getting soft Marty. Sucking up to jew boy is not your style. Maybe you guys could get a room together. I hear Todd is begging for an extra room in vegas. You, his narcissistic jew ass, his chunky gf and his little shit could all have one big orgy.
People treat cold callers like shit. Its a fact. I bet he wouldn't be speaking in those terms in person.
Websites are useless these days. No one cares what great things you can say about yourself. It seems like you are ripping off the guy and when he eventually realized it he got pissed off became hostile over even the simplest request.
For about $400 a month you can have a mobile landing page for a small business, email marketing, and an Account Management team to monitor the top 5 sites people use to find local businesses, in addition to have writers craft content to FB and Twitter. There's also proprietary technology to search twitter for people who are talking about things relevant to businesses.
Sole proprietor biz like yourself are going out of business, because companies like above have more expertise, time, and resources to handle those problems.
CL seems like a bunch of non buyers when I used it as a prospecting tool. You closed him though, so there's a pat on back deserved for that.
You're getting soft Marty. Sucking up to jew boy is not your style. Maybe you guys could get a room together. I hear Todd is begging for an extra room in vegas. You, his narcissistic jew ass, his chunky gf and his little shit could all have one big orgy.
Just looking to stay on topic for once
Just looking to stay on topic for once
Fair enough.
Why are you so mad and obsessed?
You're getting soft Marty. Sucking up to jew boy is not your style. Maybe you guys could get a room together. I hear Todd is begging for an extra room in vegas. You, his narcissistic jew ass, his chunky gf and his little shit could all have one big orgy.
CL is the very worst form of lead you can get. They all want something for nothing and have no respect for the skill set because 'their 12 year old nephew did their last one.. it didn't work.. but he did build one'
Well...
I certainly hope that any potential customers of RELIABLE MARINE SERVICES from SAN DIEGO, see this thread before they consider engaging into any type of business arrangement with Mr. Robert Pickering. Im sorry he apparently treated you so poorly.
Thank you for documenting your experience. Its a shame that Mr. Pickering had to resort to threats in order to avoid paying you for your work.
The sales tactic of all you need is one job has been used to death by every cold caller, but only works with high ROI biz. Doesn't work with salons, restaurants, pet shops etc.CL is the very worst form of lead you can get. They all want something for nothing and have no respect for the skill set because 'their 12 year old nephew did their last one.. it didn't work.. but he did build one'
That person looking at that roofing/landscaping company for a job wont be looking at just one company. They will be looking at a few and will not judge who they go with based on what the website says(maybe 6-7 years ago). They are going to go off the WOM of what other people have said about said company. The sites that they use to do that are Yelp, Facebook, Twitter, Google etc. If you don't believe me ask yourself this, would you pick a restaurant/salon/doctor based on what Google results showed you or what several people that live in your area said about those businesses?
No one wakes up and says I new a new roof. Let me go to bobsroofing.com lol. If you stop paying for hosting for a website all the work is gone as well as the thousands of dollars that have been spent.
Secretary? You mean Darlene who uploads photos of cats to her Facebook? You think she has time or expertise about what type of content needs to be posted on there? What about how to respond to reviews? What happens when she is busy or short staffed or sick or just doesn't feel like it? On average it takes about 50 hours a month to do all the work a company can do. Darlene going to devote that time? I know that's not the case because of the tens of thousands of "Darlene's" I have spoken to.
So let's say you hire a person in house. Most likely it will be either A) Some college intern who is in her 2nd year of a marketing major and you will either pay her zero, and get zero work/pay her at the very minimum $9 a hour which comes out to $450 a month, more than what a company would charge with less expertise and resources. B) Hire a local marketing company that will charge you 3x to have to cover their overhead.
Both cases a business owner loses in the long run.
CL leads are good if you want to practice objection handling and pitching. Those individuals need to be farmed properly and just be shown the possibility of what social media can provide their biz. Once you qualify and realize that they are spending no money on adv and marketing, no price should be given. Instead you show them what other businesses using social media have done for them. Then, you let them sit for a day or two and follow up with another piece of value. In a week you gauge their temperature. They should be really excited to get started before you even show the price because they will have realized hopefully by now, perceived value>actual price.
Also, lay off the insults. I have had tremendous amount of experience in sales, running my own business, and cold calling so I'm not some noob in this field.
business is business...I get that.
if he had an issue with the quality of his product, or if I had been rude to him or tried to scam him....then yes...I can understand that reaction
not the case here
reexamining this scenario objectively, I was tactful, patient, and eager to solve the problem. Not once was I rude, or dismissive. I pick up my phone and am easily accessible to clients.
He refuses to make a 5 minute call to GoDaddy, and then proceeds to unload on me personally with threats leaving me chickenshit threatening voicemails
99/100 times I let something like this slide if its just some dipshit....but Robert Pickering made this very personal.
If he wasn't happy with his website for whatever reason....he should have asked for a refund...where I would have reluctantly obliged him and promptly refunded his deposit.
Its extremely poor manners, and a total lack of professionalism on the part of Robert Pickering.
He should have handled that much better.
I wonder if there have been complaints against Reliable Marine Services? Have you looked into that? Were there signs that he was potentially the type of person you shouldnt have tried to work for?
At least you have the proof that you did everything you were asked to do, and that he cancelled his payment and threatened you.
It looks like Robert Pickering also owns a company called Pickering Properties, out of Dana Point. www.cool-properties.com
I wonder if people have had similar bad experiences with Cool Properties as they have with Reliable Marine Services in San Diego?
Anyone has his number? I would love trying to pitch him..lol
If you search for Robert Pickering and Better Business Bureau complaints, his phone number might come up.
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