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Thread: Party Poker skin WPT poker(owned by bwin.party) closes shop and steals your loyalty points/bonus

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    Angry Party Poker skin WPT poker(owned by bwin.party) closes shop and steals your loyalty points/bonus

    English is not my first language so need to get that disclaimer in first.

    So what happened:

    -05-19.2015 user AcraCvet randomly noticed on WPT poker site that is closing on 3rd June 2015(no email or notice to players) and posted in 2+2 official Party Poker thread
    -official rep confirms the closure
    -after that WPT emails players

    Why is this a problem you might ask?
    1.)If you are clearing a bonus ------>any bonus or part of bonus that has not been fully released before 3rd of June 2015, will be forfeited. Lets say you bought a $15.000(or any other amount) bonus this month which needs to be cleared before released, you are simply cheated out of it. This is ridiculous especially as you only have 2 week notice

    2.)Players should spend their points before June 3rd. Unused points will be lost if not used before 3rd of June 2015.
    -lets say you played less lately so your status was reduced and now you have no time to get your loyalty status up so only thing you can get is products from the store with Huuuuuge markup. Example: price for the Iphone 6 128GB is 52630 points for the lowest loyalty level, which you would have to pay $26315 in rake for. Yes you read it right. Lets say the price of Iphone is $800. You are effectively getting 3% rakeback.

    -if you are their top level tier player there is still no options to change your points to anything else than store products, since you have no time to clear the bonuses available to be bought in the store. Lets go back to the Iphone prices for their top loyalty grinders. Price for those is 20900points which is $10450 in rake. Again the price of Iphone is $800. You are effectively getting 7.7% rakeback as their most loyal customer. This is daylight robbery. And who wants products from online poker store anyway; but they give us no choice.

    Like that wasn't enough they upped the prices for iphone on 20th May(I already used the new numbers in calculations)




    -rep stating that is a business decision and not open to discussion

    Solution:
    1.)Let us change loyalty points to cash at reasonable rate
    2.)transfer points/bonuses to Party Poker/Bwin skin
    3.) extended the notice for 3-6 months before closing shop



    This is pretty much the whole story.
    Last edited by 4betlight; 05-22-2015 at 08:54 PM. Reason: grammar

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