View Poll Results: The waitress was extremely rude and nasty to you. What tip do you leave her?

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31. You may not vote on this poll
  • Zero.... point.... zero

    25 80.65%
  • 1-5% to send a "message"

    2 6.45%
  • 10%

    2 6.45%
  • 15%

    2 6.45%
  • 18%

    0 0%
  • 20%+

    0 0%
  • Don't know or care... just want to see the results

    0 0%
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Thread: YOU MAKE THE CALL - Tipping edition

  1. #21
    Hi Todd JACKDANIELS's Avatar
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    Fucking hell Todger this happened 20 years ago looooool

     
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      GrenadaRoger: another old story -- and probably will wind up linked to Druff hooking up -- routine bs

  2. #22
    Platinum garrett's Avatar
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    ok so, glad this thread happened because I dealt with a similar situation myself

    A few years ago was playing NLHE and was part of a 67k BBJ, not the winner but a table share.

    The way it went down was 88 vs 10Jss, flop 88s9s, turn Qs they get it all in and flopped quads beat by straight flush. At this place, a dog track in Florida the players at the table get a piece of it. We were 8 handed so my piece was just over $3500. The dealer who dealt the hand was one I was familiar with and never really got along with specifically, although I never pay dealers too much mind, other than they are doing their job well, fast, accurate etc. So we hit the BBJ and the winner of it mentions hes going to tip here around 800-1k which is massive imo bc he had won iirc 22-25k. The other guy in the BBJ said hell top her a few hundred more, now myself and a cpl other guys laughed a bit and were like wow this dealers going to make out well today, even though shes often not the most liked of dealers. In particular she has a desire to never shut the fk up, seems to think after hands people want to hear about stories of things that happened years ago, and generally just slows the game down among other things that always pissed me off. And honestly, I just generally never cared for her type, let alone her as a dealer, and know she likely does well because shes a dealer and has been for years, and lives in a pretty inexpensive part of Florida.

    Cutting to the chase, after thinking about it, I didnt feel I needed to give her shit, so I didnt. I tipped her $0 but knew between the two winners and another 2 people she made probably over $1200 in that pot on top of her daily tokes etc. Me, I live hand to mouth and that money was all very much needed to me at the time, so I decided not to tip her anything. Fast forward the following weeks/months and we would often see one another in the cardroom which became a problem. She loved to let all her little dealer freinds, via nudge nudge wink wink, or whispering that im one of the guys who 'didnt tip for a BBJ', also would just be generally a bitch to m everytime she seen me, so I obviously in turn decided to never tip her again anytime she ever dealt a hand I was in and won. Over time this sorta created a rift, that spilled over with some words between us, and the floor getting involved, which generally made my experience playing there a little annoying, to say the least. I learned from that experience in that, dealers can be a massive pain in the ass and headache who some of which think they deserve way more then they are owed imo, which to this deal is still how I feel. This experience taught me dealers arent your friends, I dont want them to be, they are just there to do a job and should really STFU and deal, and deal as fast as possible while making the game as pleasant as possible for the players.

    So i'm curious if people think I had the right to not tip her, and handle this the way I did. Or was the dealer was right here and should have been able to drag this little beef on for months well beyond the day of or after the BBJ situation, even while she still made out like a bandit in tips form that particular BBJ deal.

     
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      Muck Ficon: Shut up Garrett

  3. #23
    Gold MrTickle's Avatar
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    Quote Originally Posted by Dan Druff View Post
    As you might have guessed, I was the subject of this story.

    What you probably don’t know is that it didn’t happen recently. This occurred in 1997.

    And an interesting side story/dilemma sprung from it.

    I’ll go into more detail later.
    holy shit this was 22 years ago and you bring it up now hahahaha, this is so on brand

     
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      MumblesBadly: That’s one of the things we love about The Druffster.

  4. #24
    Hurricane Expert tgull's Avatar
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    I always tip 20%, nothing more nothing less. There are two reasons for this:

    1) 20% is an easy multiplier. On say a $170 check you snap know to give a $34 tip

    2) Even if service is subpar, you have no idea what the server is going through. Maybe she is having a really tough day, and compounded by the fact she might have just served an obnoxious customer. You don't know, so I always give benefit of the doubt

    Now the $3 sauce Druff alludes to, presumably from Olive Garden, everything is logged. I go to a Mom & Pop and when I get a sandwich I order another ranch, it's $2. It's not like the waitress screams back to the cook for another ranch, she simply goes to the computer and inputs it. I talked to the owner about this about a year ago, and he said he started charging for extra sauces and dressings because people were simply abusing it, ordering like 5 extra cups of ranch and only using 2. On a thin margin business I get it.

    Going back to Druff, I agree with him and the waitress, both are right and both wrong. I am quite sure he got shorted on pasta sauce, but I highly doubt he asked in an overly polite manner. Now, Druff will say he is the customer, but that does not give you the right to be obnoxious either. But honestly, Druff wandering around the Olive Garden searching for the manager is incredibly awkward and cringe worthy, especially over $3. If Druff were that agitated, he simply should have called the manager the next day, and the manager likely would have given him a free appetizer the next visit. What Druff does not realize his antics not only ruined the "going out" experience for this table, it also disrupted other tables who had to listen to him complain about a $3 charge. I mean just imagine Druff talking loudly with his check in hand complaining to the manager and you are there on a date or with family. Not good to say the least.

    Druff was totally wrong on this one. There is no excuse, he ruined an restaurant experience for many people on this one over $3.

     
    Comments
      
      big dick: fuck off dickhead
      
      splitthis: Lol big dick

  5. #25
    Silver JohnCommode's Avatar
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    Perhaps, both the chef and the waitress were animal lovers and PETA supporters who object to the kind of treatment of animals involved in veal production and were just taking their revenge on you.

    I'm a hardcore carnivore and don't really care for PETA and their crazy extremist agenda and never scold anyone for their food choices, but I haven't had veal in 40 years even though veal marsala was once my favorite meal and it's the only food that I won't allow in the house.

    More germane to your situation, I once was charged $2.00 at Boston Market for extra gravy on a takeout chicken order. When I noticed it as I was paying the cashier and just mentioned it to her more out of shock than outrage, she took it right off. The kind of ill will that is created by these petty charges should not be worth it to restaurant owners who should be trying to turn their customers into brand loyal patrons.

     
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      big dick: was thinking the same..

  6. #26
    Owner Dan Druff's Avatar
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    Well I see that my thread brought bottomset back out of hiding, which is both a good and bad thing.

    I'll address a few things here, and then I'll go on to tell the side story which sprung from this.

    No, it was not at Olive Garden, but good guess, bottomset.

    Why did I just post this now after 22 years? Because the casino tipping thread reminded me of various other problematic "do I tip?" situations I had personally experienced, and decided this would be a good one to share with PFA, despite the age of the story. After all, it could have just as easily happened today, and I would have acted the exact same way.

    I was not at all rude to the waitress initially, because it was a very routine "not enough sauce" situation, something which has happened a number of times to anyone who has gone out to eat often. It was more of a surprise than a frustration. I thought, "Wow, there's almost no sauce here, what happened?", but figured simply asking the waitress for some sauce to pour on top of it would be an easy solution. She didn't seem pissed and brought it out fairly quickly, so I thought nothing of it -- the problem seemed solved! Only when I got the surcharge did there start to become an issue, but even then I approached it politely, until she started arguing.

    As you might imagine, I left the big zero point zero as a tip, as you might expect. I will never give a tip to employees who are overtly rude and confrontation with me. A tip is earned an optional, and you have not earned it if you've created a nasty and aggressive confrontation with me.

    I do not have a high standard regarding what I consider decent treatment from a server. I don't give a shit if they smile, act friendly, or kiss my ass. At the minimum, I just want them to be businesslike, reasonable, and attempt to do their job right.

  7. #27
    Owner Dan Druff's Avatar
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    Now onto the second story which sprung from this, which is a dilemma all in itself.

    I was with my then-long-term girlfriend, and we were dining with another young couple.

    My girlfriend was in full agreement with my assessment of the situation, as was the couple. Everyone agreed that my dish had unacceptably little sauce on it, and that it was very surprising to see the "extra sauce" surcharge. Everyone agreed it should come off the bill. Everyone was surprised at how the server, who had been fairly nice up until that point, flipped out when I asked for that surcharge removal, and everyone at the table felt she was rude to me.

    In fact, the other couple remarked on their own how the server "suddenly became a bitch" and the female of the couple asked out loud (after the waitress walked away), "Wow, what the fuck was her problem?"

    So everyone was in my corner on this, which was nice, because I was a little bit nervous that this might be creating an awkward situation for the other couple if they didn't agree with me. But they totally agreed with me.

    Then I had that incident with the waitress yelling at me when I went to look for the manager, which outraged everyone further when I came back and told them what happened.

    This is why it shocked me when the guy of the other couple put down a lot of cash on the table as we were leaving. Not only was he tipping, but he was tipping FAR more than 20% of his meal value.

    Now it was really awkward. It isn't really my business what other people tip, but is it possible he was "making up" for the tip I didn't leave?

    I asked him, and he confirmed that, yes, he was leaving a double tip because I was leaving zero.

    I asked him why, since clearly he had agreed with the fact that the waitress treated me very disrespectfully.

    "I do agree, but I just have a policy that I always tip 20% no matter what, and since you are not leaving a tip, that makes it look like I'm tipping 10%, so I had to make up for it. Don't worry about it, it's just my thing. I'm not expecting you to put anything in, and I totally understand."

    What would you do at this point?

    Just in case you're wondering, the other couple were friendly acquaintances. Not close friends, but not strangers.

  8. #28
    Owner Dan Druff's Avatar
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    BTW I see a few people reading this thread. I edited the last post just now and added a few more important details, so go back and reread the last post if you saw it around 4:25pm today.

  9. #29
    Plutonium big dick's Avatar
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    did you toss the guy who left the extra tip a few bucks?

  10. #30
    Owner Dan Druff's Avatar
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    Quote Originally Posted by big dick View Post
    did you toss the guy who left the extra tip a few bucks?
    I'll finish the story after some people comment what they would do at that point.

    I should point out that we hadn't left yet, and were still standing right in front of the table. So the guy still had the option to take it back. We had just stood up when I noticed what was happening.

  11. #31
    Silver JohnCommode's Avatar
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    No excuse for employees to be abusive to customers unless the customers initiate demeaning behavior, which you didn't. However, in the end, it was his money, his tip, his business.That doesn't mean that you have to dine with them again.

  12. #32
    Diamond BCR's Avatar
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    That’s really fucking weird and I’m apt to think he didn’t agree with you, whatever he may have said. I guess I’d be pissed, and want him to take half back, because otherwise I’m going into my pocket and he’s basically defeating the whole statement of saying fuck you. I just can’t imagine any scenario where I’m in agreement, yet tip for both parties. His girl may have agreed, but I’m guessing he didn’t. I had an uncle who I used to go out and eat with and I’d walk out with, then make an excuse and go back in and add money because he was old and literally always left $1 even on bills of $50-$100. Someone my own age though, I’m never doing that. And to do it right in front of you and tell you is really strange.

  13. #33
    Platinum gimmick's Avatar
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    Quote Originally Posted by Dan Druff View Post
    Now onto the second story which sprung from this, which is a dilemma all in itself.

    I was with my then-long-term girlfriend, and we were dining with another young couple.

    My girlfriend was in full agreement with my assessment of the situation, as was the couple. Everyone agreed that my dish had unacceptably little sauce on it, and that it was very surprising to see the "extra sauce" surcharge. Everyone agreed it should come off the bill. Everyone was surprised at how the server, who had been fairly nice up until that point, flipped out when I asked for that surcharge removal, and everyone at the table felt she was rude to me.

    In fact, the other couple remarked on their own how the server "suddenly became a bitch" and the female of the couple asked out loud (after the waitress walked away), "Wow, what the fuck was her problem?"

    So everyone was in my corner on this, which was nice, because I was a little bit nervous that this might be creating an awkward situation for the other couple if they didn't agree with me. But they totally agreed with me.

    Then I had that incident with the waitress yelling at me when I went to look for the manager, which outraged everyone further when I came back and told them what happened.

    This is why it shocked me when the guy of the other couple put down a lot of cash on the table as we were leaving. Not only was he tipping, but he was tipping FAR more than 20% of his meal value.

    Now it was really awkward. It isn't really my business what other people tip, but is it possible he was "making up" for the tip I didn't leave?

    I asked him, and he confirmed that, yes, he was leaving a double tip because I was leaving zero.

    I asked him why, since clearly he had agreed with the fact that the waitress treated me very disrespectfully.

    "I do agree, but I just have a policy that I always tip 20% no matter what, and since you are not leaving a tip, that makes it look like I'm tipping 10%, so I had to make up for it. Don't worry about it, it's just my thing. I'm not expecting you to put anything in, and I totally understand."

    What would you do at this point?

    Just in case you're wondering, the other couple were friendly acquaintances. Not close friends, but not strangers.
    I remember too many useless things...

    https://pokerfraudalert.com/forum/sh...l=1#post185270

    ...i prefer not to think what memories of Druffs customer service stories have overwritten.

     
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      Dan Druff: wow great job, except somehow the tip of 15% inflated to 20% in my head over the past 6 years
      
      GrenadaRoger: Repeating a story...Druff better start practicing counting backward by 7 from 100 -- otherwise he'll fail the early onset senility test

  14. #34
    Canadrunk limitles's Avatar
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    I just showed this in another thread because Jack Nicholson does in one scene what we'd
    all like to to at some time or another in dealing with rude working staff



  15. #35
    Platinum nunbeater's Avatar
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    0.0 but I bet as soon as you walked in she knew she something was gonna go wrong with your order.

    congrats on finally telling one of your customer service sadomasochism stories where you don't look like a lunatic

  16. #36
    Owner Dan Druff's Avatar
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    Well since gimmick gave the rest of it away because I told the story already in 2013, here's what happened if you didn't click the link he posted.

    I told the guy that I was leaving zero tip as a statement of protest regarding how I was treated. I explained, "If you really agree that I was treated poorly, I would think you'd also leave no tip, but whatever you decide to do with your half is your business. But please don't tip for me, because then you're taking away my ability to make a statement here."

    The guy thought about it for a second, and briefly tried to explain that not covering my half of the tip would make the whole tip look cheap, and violate the tipping standard he had always set for himself.

    I said, "Oh, I know what you're trying to do, and I understand it, but please just let me make my statement about the way I was treated here. Please don't take that away from me, just as I wouldn't tell you that you have to leave zero tip."

    He reluctantly said, "Okay, fine, I guess we won't tip at all then," and grabbed his money back off the table, and we walked out. He seemed perhaps mildly annoyed, but it didn't seem like a huge deal.

    We didn't see this couple again anyway, because they were from out of the area, and they didn't come back to southern CA for the rest of the time we knew them.

    Looking back on it, I do believe that the guy agreed with me (he seemed sincere about it before he saw I didn't tip, which I didn't mention was my plan), but I think he was so obsessed with his "you must always tip at least the standard amount, no matter what" dogma, that he wasn't seeing the bigger picture.

    These weren't close friends by any means, so I wasn't worried about it having long term implications on future social situations.

     
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      Salty_Aus: same room or full swap?

  17. #37
    Platinum GrenadaRoger's Avatar
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    Quote Originally Posted by Dan Druff View Post

    No, it was not at Olive Garden, but good guess, bottomset.

    So Olive Garden didn't put you in their Griffin Book (although maybe they should have)


    hhmmmm… ah ha!

    got it now...it was "Two Guys From Italy" which you misunderstood to be "Two Goys From Italy"

    and your reaction came from what you considered an act of disrespect motivated by blood libel

    but take it from me, a gentile, it wasn't that...it was just for the thee dollars



    by the way, did your meal have enough tomatoes?

     
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      MumblesBadly: He prefers his spaghetti sauce with the tomatoes on the side.
    (long before there was a PFA i had my Grenade & Crossbones avatar at DD)

  18. #38
    Owner Dan Druff's Avatar
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    I played my first arcade game ever at Two Guys from Italy in 1976.

    Seawolf


  19. #39
    Platinum splitthis's Avatar
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    Waitressing has to be the worst job ever. In no other job do customers feel justified to treat a human like garbage. I dont get it, my guess is she was having a bad day, best to not tip but dont take it any farther.
    Freedom is never more than one generation away from extinction. We didn't pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same.

    Ronald Reagan

  20. #40
    Hurricane Expert tgull's Avatar
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    Quote Originally Posted by Dan Druff View Post
    Well since gimmick gave the rest of it away because I told the story already in 2013, here's what happened if you didn't click the link he posted.

    I told the guy that I was leaving zero tip as a statement of protest regarding how I was treated. I explained, "If you really agree that I was treated poorly, I would think you'd also leave no tip, but whatever you decide to do with your half is your business. But please don't tip for me, because then you're taking away my ability to make a statement here."

    The guy thought about it for a second, and briefly tried to explain that not covering my half of the tip would make the whole tip look cheap, and violate the tipping standard he had always set for himself.

    I said, "Oh, I know what you're trying to do, and I understand it, but please just let me make my statement about the way I was treated here. Please don't take that away from me, just as I wouldn't tell you that you have to leave zero tip."

    He reluctantly said, "Okay, fine, I guess we won't tip at all then," and grabbed his money back off the table, and we walked out. He seemed perhaps mildly annoyed, but it didn't seem like a huge deal.

    We didn't see this couple again anyway, because they were from out of the area, and they didn't come back to southern CA for the rest of the time we knew them.

    Looking back on it, I do believe that the guy agreed with me (he seemed sincere about it before he saw I didn't tip, which I didn't mention was my plan), but I think he was so obsessed with his "you must always tip at least the standard amount, no matter what" dogma, that he wasn't seeing the bigger picture.

    These weren't close friends by any means, so I wasn't worried about it having long term implications on future social situations.
    My guess is he did what I would have done. He waited for you to leave, and walked back in and apologized and tipped her $20, or whatever 20% was for the entire check, which is the correct thing to do. The reason he did not ever call you back was not because he lived in another county, he just never wanted to go through this again on what was supposed to be a nice night out.

    If you do what I do, which is always tip 20%, you had an out to reclaim your $3. If your tab was $50, a 20% tip is $10, but since you were so offended you simply leave $7 and call it even. Like I said, you could have easily called up the manager the next day at 4pm when it's dead and he would have taken your call and definitely comped you an appetizer or even an entre your next visit. I mean, walking around the restaurant looking for the manager over $3, and you are wondering why this couple never called you back?

    You did the worst possible thing which was ruin the experience of going out for a nice dinner for everyone at your table and those around you. All over $3.

    You strike me as a guy I know whom I never go out to dinner again after a couple trys. As soon as he got his menu, he and his wife would order. I am like WTF? Let's have a couple drinks and socialize? Nope, its order right away and eat and out in less than a half hour. It is like a mission, like we are here to eat and that is it.

    You run a good website Druff, but you would have to be the last guy I would ever want to share a meal with. Not a flame, I view a night out at a restaurant as an event to relax and have a good time. I think you view it as a necessary part of life to consume the required meal at the best deal possible. Exactly why I have never been to a Golden Corral.

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